我們通常沉醉于人們稱頌我們已經相信的價值與作為。但是,只有不一致的、難以達成共識的挑戰,才會促使我們做更有智慧的決策。你是否明確向你的員工闡明你希望聽到有別于你的其他意見?
當人們被鼓勵表達不同的意見,他們通常就會分享更多的資訊,重新考慮假設條件,提出有創意的其他方案,並且警告你的錯誤。
讓你的團隊成員知道,你歡迎他們提出即使會抵觸你的想法的各種不同意見。必要時,你可以安排一位大家都可以信任的人來溝通協調。Encourage your team to challenge you
We
usually indulge in people's praise of the values and actions we believe in.
However, only the challenges that are inconsistent and difficult to reach
consensus will prompt us to make smarter decisions. Are you clear to your
employees that you want to hear something different from you?
When
people are encouraged to express different opinions, they usually share more
information, reconsider assumptions, propose creative alternatives, and warn
you of your mistakes.
Let
your team members know that you welcome them to suggest different opinions that
will even contradict your ideas. If necessary, you can arrange for a person you
can trust to communicate and coordinate.
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