好的領導總是問問題

對於領導來說，尤其是那些新到任者，很難在沒有掌握狀況下，就採取行動。

領導必須不斷的問，挖掘出新的創意，并找出解決問題的方法。你必須不斷問一些會讓然感覺不適的問題，然後決定是否要做出改變或是要放棄的策略。

好的領導總是能夠退一步來看看大願景。他們會經常和不同的人接觸，以便能夠發現新的機會與新的想法，從中做出更好的決策。

Good leaders always ask questions

It is difficult for leaders, especially new arrival, to act without knowledge.

Leaders must constantly ask, dig out new ideas, and find ways to solve the problem. You have to keep asking questions that will make you feel uncomfortable and decide whether to make a change or to give up.

Good leaders can always take a step back to see the great vision. They often come into contact with different people so that they can find new opportunities and ideas and make better decisions.

讓團隊做更好的腦力激蕩

腦力激蕩活動有的時候會將團隊帶到不具創意也不健康的狀況。但是，如果掌握的好，讓團隊集體思考出新的點子可以促進團隊協作與激發更多好的創意。

如何做？ 

1. 組織具有廣泛性代表的團隊。召集一群包含不同思維、不同文化、以及不同年齡的成員，一起參加腦力激蕩。但是，你要確保其中有些人具備相關的專業與經驗，而其他可能有些人則是新鮮的。
2. 明確誰會做出決定。如果討論群中每個人都同意，你通常會傾向于採用能夠被大家接受的最低標準的共識。但是，這不見得能夠讓團隊挺進到新的發展階段。因此，你必須指定出一名願意承擔責任，並且可以繼續與團隊成員溝通的領導負責者。
3. 讓創意繼續滾動。在腦力激蕩討論結束時，不要扼殺沒有被接受的想法。有的時候，這些被漠視的喃喃聲音，反而會觸發出最後更好的方案。讓大家能夠思考這些弱勢的聲音，考慮如何納入大家達成的共識。

Let the team do better brainstorming.

Brainstorming sometimes brings teams to creative and unhealthy situations. However, if mastered well, letting the team collectively think out new ideas can promote teamwork and stimulate more good ideas.

How do you do it?

1. Organize a team with extensive representation. Bring together a group of people of different minds, cultures, and ages to participate in brainstorming. But make sure that some of them have relevant expertise and experience, while others may be new.
2. Make clear who will make a decision. If everyone in the discussion group agrees, you tend to agree on the lowest standards that are acceptable to everyone. However, this does not necessarily enable the team to move forward to a new stage of development. Therefore, you must specify a leader who is willing to take responsibility and can continue to communicate with team members.
3. Let creativity continue to roll. At the end of brainstorming, do not stifle the idea that has not been accepted. Sometimes, these disregarded murmur will trigger the last better solution. Let us think about these weak voices and consider how to integrate them into the consensus we have reached.

解決問題可以活潑而有趣

要團隊解決一項艱難的問題，不一定需要讓大家皺眉苦臉，也可以讓它成為活潑而有趣的活動。例如，你可以獎賞第一名想出如何使難搞的客戶對公司產生興趣的員工，或是對能夠找出解決客戶投訴問題解決方案的員工給予公開表揚。

以下是讓團隊解決問題的作法保持活潑而有趣的一些方法：

1. 關注在真實的問題上。不要爲了要有趣而來發動活動。找到真實在發生的問題，這樣員工才會產生切身的感受，并為能夠解決這樣的問題產生高度的興趣。
2. 選擇能夠發揮創意的問題。解決這些問題需要一些有別於過去作法的創意。
3. 不要以金錢作為獎勵手段。用非金錢或物質的方式作為獎勵手段。這樣可以讓員工爲了取得榮譽而相互競爭，并讓解決問題的過程成為活潑而有趣的活動。

Solving problems can be lively and interesting

To solve a difficult problem in a team, it is not necessary to make everyone frown, but also to make it a lively and interesting activity. For example, you can reward the first employee who has figured out how to make difficult customers interested in the company, or give public praise to employees who can find solutions to customer complaints.

Here are some interesting ways to keep team problem solving alive:

1. Focus on real issues. Don't start activities for fun. Find the real problems that are happening, so that employees will have a personal feeling, and to be able to solve such problems with a high degree of interest.
2. Choose creative issues. To solve these problems, we need some creative ideas that are different from the past.
3. Don't use money as a reward. Use non-monetary or material incentives. This allows employees to compete with each other for honor and makes the problem-solving process a lively and interesting activity.