2017年1月14日 星期六

讓別人知道如何可以影響你

要工作有效率,你必須以開放的態度聽取不同的觀點。事實上,這些不同的觀點可以幫助做出有創意的問題解決作法,高品質的決策,以及更好的創新。
要讓別人相信你是有開放態度的人,可以讓別人知道如何可以影響你,是他們的夥伴。告訴他們有哪些資訊會改變你的想法。不要試圖以你的語言舒緩他們的說辭,相對的,讓他們可以說得更有說服力。
例如,你的CFO告訴你,你必須削減人力。你可以這麼說:“不要只告訴我未來兩季的營收會降低,告訴我我們的人力員額如何影響我們未來四季的營收表現。我很願意與你一起分析我們公司的狀況。”
讓人們知道他們可以如何影響你,以便他們可以準備得更好。你愈能夠獲得他們完整的說法,你愈能夠做好決策。
如果你要別人能夠以開放的態度接受你的決策,你也必須以開放的態度接受他們。

Let people know how to influence you
To work efficiently, you must listen to different points of view with open mind. In fact, these different perspectives can help make creative problem-solving, high-quality decision-making, and better innovation.
To convince others that you are open-minded person, let others know how to influence you and be their partner. Tell them what information will change your mind. Don’t try to soothe their words in your language, relative to what they can say more persuasively.
For example, you CFO tell you, you have to cut back on manpower. You can say this: Don't just tell me that revenue is going to fall in the next two quarters, tell me how our staffing will affect our revenue performance for the next four seasons. I’d like to analyze the situation of our company with you.
Let people know how they can influence you so they can better prepared. The more you can get their full story, the more you can make decisions.
If you want others to be open to your decisions, you must also be open to them.  

在做決策前,先想好你預備如何推廣你的決策

當你的決策會影響到許多人的時候,你最好先想好幾套可以強化你的公司的價值的說法,也就是說你預備要如何得到別人對你的決策作出承諾支持。但是,你如何知道哪一種說法最好?

試試做個心理測試作業:想象自己在做一場演說,聽眾包含了好幾組會受到你的決策影響的人。將你預備告訴他們的幾套說法都演練過,你每套說法要怎麼說?你要如何說服他們?

有哪些根據可以支持你的說法?哪些說法會聽起來空洞,會引起人們抗拒?如何能夠讓人微笑點頭?也就是說,哪一種說法可以讓人們願意採取行動?

把這些說服他人的作法先想好,會幫助你擬定出更好的決策。

Before making a decision, think about how you plan to promote your decision
When your decisions affect a lot of people, it’s better to think of a couple of statements that reinforce the value of your company, that is, how you’re going to get someone else’s commitment to your decision. But how do you know which one is best?
Try a mental test assignment: imagine yourself giving a speech, and the audience includes several groups of people who will be influenced by your decisions. Practice the several statements you are going to tell them. How do you say each? How do you convince them?
What is the basis for your statements? What would sound hollow and cause people to resist? How to make people smile and nod? In other words, what kind of statement can make people willing to take action?

Thinking about these persuasive practices will help you make better decisions.