所謂分工責任（accountability）就是不同的人要負責不同的工作。我們經常遇到分工責任沒有弄清楚，而發生事與願違的現象。被交付任務的人，并不清楚她擁有哪些權利。
下次，當你實施授權時，請清楚的交待以下三個內容：
- 決策權擁有者。被交付責任者，擁有對相關工作的完全決定權。工作可以分配給整個團隊共同完成，但是決策者可以決定工作應該如何完成。
- 團隊協調者。這個人和團隊中其他人的角色和工作一樣，但是多增加了一些後勤行政工作，例如她要記錄工作進度，安排會議。她要確保團隊中有討論空間，但是不對結果負責。如果團隊不能達成共識，她要負責向上呈報，請求作出決定。
- 裁判員。這個人并沒有絕對的決策權力，但是她比團隊協調者的角色重要。她要負責協助團隊達成決定，而當不能達成共識時，她負責召開最後的決策會議。
When delegated, clarify the division of responsibilities
The
so-called division of responsibilities (accountability) means that different
people are responsible for different jobs. We often encounter the division
of responsibilities is not clear, and things backfired. It is not clear to
the person who has been entrusted with the task what rights she has.
Next
time, when you implement the authorization, please clearly explain the following
three elements:
- Holders of decision-making power. The person entrusted with the responsibility shall have the full right to decide on the relevant work. Work can be assigned to the entire team, but decision makers can decide how the work should be done.
- Team coordinator. This person has the same role and job as the rest of the team, but adds some additional logistical administrative tasks, such as keeping track of work progress and scheduling meetings. She ensures that there is room for discussion in the team, but is not responsible for the results. If the team cannot reach a consensus, she is responsible for reporting up and requesting a decision.
- Umpire. This person does not have absolute decision-making power, but she is more important than the role of team coordinator. She is responsible for assisting the team in reaching a decision, and when there is no consensus, she is responsible for convening the final decision-making meeting.
