每位領導主管都需要對他的下屬做一些負面回饋。但是,並非總是必須如此。
要決定你可以不作負面回饋,你可以問自己以下的幾個問題:
1.
如果我這樣做,能夠確實達到我的目的嗎?
2.
我很想要挑這個員工的毛病嗎?
3.
我的意見確實正確嗎?
4.
我有沒有能力提供合理的解決方案?
5.
在這個情況下,我的角色是什麼?
如果你的答案顯示你看到的情況有自己就可以化解的可能性,那麼你的顧慮可能就是多餘的。那麼,你寧可選擇多傾聽,而非出言斥責。或是,這不是恰當的時間來升高緊張形勢。那麼,你就不需要安排作負面回饋的對話。
在決定不要作負面回饋時,你也要確保你期待的行為或結果的立場,具有合理性,能夠被準確傳遞,可以得到期待的結果。How do you decide not to make a negative feedback?
Every
leader needs to do some negative feedback to his subordinates. But it doesn't
always have to be the case.
To
decide whether you can do negative feedback, you can ask yourself the following
questions:
1.
If I do
this, can I really achieve my goal?
2.
Do I want to pick up the problem of this employee?
3.
Is my opinion really correct?
4.
Do I have the ability to provide a reasonable solution?
5.
In this case, what is my role?
If your answer shows
that the situation you see has a possibility that you can resolve, then your
concerns may be superfluous. Then you'd rather listen more than
scold. Or, it's not the right time to raise tensions. Then you don't
need to schedule a negative feedback conversation.
In
deciding not to give negative feedback, you should also ensure that the
behavior or outcome you expect is reasonable, can be accurately communicated,
and can lead to the desired outcome.