要使衝突和緩，避免成為個人化

衝突是與他人合作中合作的正而健康的一部分。然而，我們中的許多人不惜一切代價避免它—— 通常是因為覺得自己這衝突個人的。

為了更好地解决分歧，並獲得有生產力衝突的好處，讓我們摒弃所有關於你的想法。如果你認為你對有生產力的衝突感到滿意，你會鼓勵你的團隊，即使不同意，也可以提出他們的想法。

為了使工作衝突遠離個人，想想大局和企業的需要。例如，在目標和過程上經常出現分歧。

當你和一個同事對某事有不同的看法時，問問你自己：為什麼會有這種意見分歧？是一個重要的辯論？它將如何幫助你正在工作的組織或項目？

你越能把衝突集中在商業上，你就越有可能以有益於每個人的獲得解決問題的作法。

To Get More Comfortable with Conflict, Stop Making It Personal

Conflict is a normal, healthy part of working with other people. And yet many of us avoid it at all costs — often because it feels personal.

To get more comfortable with disagreements, and to reap the benefits of productive conflict, let go of the idea that it’s all about you.If you model that you’re comfortable with productive conflict, you’ll show your team that it’s OK to disagree, encouraging people to raise their ideas.

To move a work conflict away from the personal, think about the bigger picture and the business’s needs. Disagreements often arise over objectives and processes, for example.

When you and a colleague have different views about something, ask yourself: Why is this difference of opinion an important debate to have? How will it help the organization or the project you’re working on?

The more you can keep a conflict focused on the business, the better chance you have of resolving it in a way that benefits everyone.

將你的遠端工作員工納入團體會議中

當一些團隊成員不在主辦公室工作時，他們很容易感到被忽視。例如，即使你希望你可以涵蓋他們，但是他們可能會被迫錯過會議，因為你的網絡視訊技術是不可靠的，。但是，當遠端工作者不能參加會議時，這對凝聚力和生產力是不利的，尤其是當團隊面臨關鍵點、必須提出問題和分享回饋的時候。

所有的員工都應該瞭解最新的資訊和目標。即使你的會議是非同步進行，要確保遠程員工是平等的參與者，不要讓他們感覺會議是一種非正式的。

找到一個可靠的技術，讓他們通過視訊會議（或至少電話）參加會議。如果每個人都能看到對方，那麼他們就會加強合作，而遠方的同事就能够像在同一個房間裏一樣參與進來。

Include Remote Workers in All of Your Team Meetings

When some team members don’t work in the main office, it can be easy for them to feel neglected. For example, they may be forced to miss meetings because your A/V technology isn’t reliable, even if you wish you could include them. But it’s bad for cohesion and productivity when remote workers can’t join meetings, especially when the team is going over key points, asking questions, and sharing feedback.

All of your employees deserve to be up-to-date on the latest information and goals. Even if your meeting is a stand-up that has an informal feel and doesn’t always start at the same time, make sure remote employees are equal participants.

Find a reliable technology to let them join meetings over video chat (or at least the phone). It will enhance collaboration if everyone can see each other, and remote colleagues will be able to participate as if they’re in the room.