要使衝突和緩，避免成為個人化

衝突是與他人合作中合作的正而健康的一部分。然而，我們中的許多人不惜一切代價避免它—— 通常是因為覺得自己這衝突個人的。

為了更好地解决分歧，並獲得有生產力衝突的好處，讓我們摒弃所有關於你的想法。如果你認為你對有生產力的衝突感到滿意，你會鼓勵你的團隊，即使不同意，也可以提出他們的想法。

為了使工作衝突遠離個人，想想大局和企業的需要。例如，在目標和過程上經常出現分歧。

當你和一個同事對某事有不同的看法時，問問你自己：為什麼會有這種意見分歧？是一個重要的辯論？它將如何幫助你正在工作的組織或項目？

你越能把衝突集中在商業上，你就越有可能以有益於每個人的獲得解決問題的作法。

To Get More Comfortable with Conflict, Stop Making It Personal

Conflict is a normal, healthy part of working with other people. And yet many of us avoid it at all costs — often because it feels personal.

To get more comfortable with disagreements, and to reap the benefits of productive conflict, let go of the idea that it’s all about you.If you model that you’re comfortable with productive conflict, you’ll show your team that it’s OK to disagree, encouraging people to raise their ideas.

To move a work conflict away from the personal, think about the bigger picture and the business’s needs. Disagreements often arise over objectives and processes, for example.

When you and a colleague have different views about something, ask yourself: Why is this difference of opinion an important debate to have? How will it help the organization or the project you’re working on?

The more you can keep a conflict focused on the business, the better chance you have of resolving it in a way that benefits everyone.