沒人想開一個大家都怕去參加的會議。如果你的會議屬於這一類，試著用同情心來更好地計畫它。
先把你的議程放在一邊，問兩個問題：(1)誰會在房間裡，他們需要什麼？(2)誰不會在房間裡，但會受到會議的影響，他們的需要是什麼？
然後找出這兩個群體的人。問問他們希望從會議中得到什麼，理想的結果會是什麼？即使你和同一群人定期開會，這樣的查核也能建立信任，暴露隱藏的問題，並確保參與者感到投入。
在每次會議上都這樣做可能看起來很麻煩，但通過練習，你可以學會在更短的時間內做到這一點。而且，從長遠來看，這種小規模的前期投資將節省大量時間。
Use Empathy to Plan a Better Meeting
No
one wants to hold a meeting that everyone dreads going to. If your meeting
falls into that category, try using empathy to plan it better.
Start
by putting your agenda aside and asking two questions: (1) Who is going to be
in the room, and what are their needs? (2) Who won’t be in the room but will be
affected by the meeting, and what are their needs?
Then
seek out people from both of those groups. Ask them what they hope to get out
of the meeting and what an ideal outcome would be. Even if you run regular
meetings with the same group of people, checking in like this can build trust,
surface hidden issues, and ensure that participants feel invested.
Doing
this for every meeting may seem onerous, but with practice you can learn to do
it in less time. And this small investment up front will save significant time
in the long run.
