領導虛擬團隊，更必須重視互信

透過觀察團隊成員識別問題以及討論問題的平均延遲時間，你可以知道這個虛擬團隊是否合作順暢。

如果同事之間彼此不信任，問題可以得到解決的時間就會比較長。這就是為什麼一個虛擬團隊的成員建立信任和安全感是至關重要的。

當分散在不同城市的虛擬團隊成員不能面對面地和他們共事時，信任別人是困難的。但即使是在視訊通話的畫面上，同事給你一個最小的手勢也能幫助你：慷慨大方地接受資訊。

如果有人在為一個項目或任務而奮鬥，首先要提供幫助。當團隊中的某個人取得了小小的成功時，發一封祝賀郵件。

一點小小的善意鼓勵, 可以在有人懷疑你時，有很大的幫助。

To lead a virtual team, building mutual trust

By looking at team members, identifying problems, and discussing the average latency of the problem, you can see if the virtual team is working smoothly.

If colleagues don't trust each other, the problem can be solved longer. That's why it's important for a virtual team member to build trust.

It is difficult to trust others when they are unable to work face to face with their virtual team members scattered across different cities. But even on video chatting screen, a minimum gesture from a co-worker can help you: receive information generously.

If someone is struggling for a project or task, help first. When a person in a team has made a small success, send a congratulatory email.

A little kindness encouragement can help a lot when someone doubts you.

與遠端團隊協作，要避免發生溝通疲乏

在一起協作而身處異地的協作團隊成員，很容易發生為了保持聯繫，而彼此都用了很大的力量來將需要溝通的信息都電子化，做成電子郵件、或用FB等通信工具一來一往的打字交談。這比直接用語音通話，還要費勁許多，而導致溝通雙方都精疲力盡，也對工作生產力產生了很大的阻礙。

以後，你可以考慮採取以下的做法：

1. 做定期更新，而非做即時的溝通。你們可以約定并設立一個網絡空間，或是電子佈告欄。將所需要委託辦理的工作或是必要的文件，放上去，也將回覆內容放在這裡。
2. 約定網上協作時間。可以雙方約定，每週哪些時段要在網上一起協作，進行交互溝通。在協作時間里，專注討論主題，就像一般的開會議程一般，避免做和主題不相干的聊天。

Work with remote teams to avoid communication fatigue

Team work together and living in different places can easily to keep in touch with each other with email、instant messenger、video conference to share and exchange information and chatting. However, this is more difficult than direct voice calls, which leads to the exhaustion of both sides and a great obstacle to the productivity of the work.

After that, you can consider the following:

1. Make regular updates, not real-time communication. You can make an appointment and set up a cyberspace, or an electronic bulletin board. The work that needs to be entrusted to handle or the necessary document, put up, also put the reply content here.
2. Agreement on the network collaboration time. It can be agreed by both parties to work together and communicate with each other on the Internet. In collaboration time, focus on the topic, like the general meeting agenda, to avoid unrelated chat with the subject.

讓你的虛擬團隊建立信心

在一個傳統的辦公室里要建立團隊成員的自信力，已經是不容易了，但是要讓一個分散在各地的虛擬團隊建立信心，就更不容易了。

但是，即使是你的團隊成員分散在全球各地，如果你能夠採用以下的作法，你仍然能夠讓他們彼此之間建立起信心：

1. 讓他們彼此認識。許多主管會認為團隊成員不需要知道彼此是誰，而仍然可以合作完成工作。這是錯誤的認知。你可以召開電話會議，鼓勵虛擬團隊的成員交談，說發生過哪些事，包含工作上的與私人的事情，建立起彼此的認識與私人情誼。
2. 輪流領導。在辦公室之外，集中式的權力行使不會那麼有效力。讓你分散在各地的團隊成員輪流領導團隊。指定對於某個項目所需要的知識最熟悉的人來領導團隊，有的時候是技術領導，而有的時候是業務領導。

Build confidence in your virtual team

It's not easy to build team members' confidence in a traditional office, but it's even harder to build confidence in a virtual team scattered around the world.

But even if your team members are scattered around the globe, you can still build confidence among them if you can do the following:

1. Let them know each other. Many managers think that team members don't need to know who each other is, but can still work together to get the job done. This is wrong perception. You can hold conference calls to encourage virtual team members to talk about what happened, including work and personal matters, and build mutual understanding and personal friendship.
2. Leadership by turns. Outside the office, centralized exercise of power is less effective. Let your scattered team members take turns leading the team. Designate people who are most familiar with the knowledge required for a project to lead a team, sometimes as technical leaders and sometimes as business leaders.