解決問題可以活潑而有趣

要團隊解決一項艱難的問題，不一定需要讓大家皺眉苦臉，也可以讓它成為活潑而有趣的活動。例如，你可以獎賞第一名想出如何使難搞的客戶對公司產生興趣的員工，或是對能夠找出解決客戶投訴問題解決方案的員工給予公開表揚。

以下是讓團隊解決問題的作法保持活潑而有趣的一些方法：

1. 關注在真實的問題上。不要爲了要有趣而來發動活動。找到真實在發生的問題，這樣員工才會產生切身的感受，并為能夠解決這樣的問題產生高度的興趣。
2. 選擇能夠發揮創意的問題。解決這些問題需要一些有別於過去作法的創意。
3. 不要以金錢作為獎勵手段。用非金錢或物質的方式作為獎勵手段。這樣可以讓員工爲了取得榮譽而相互競爭，并讓解決問題的過程成為活潑而有趣的活動。

Solving problems can be lively and interesting

To solve a difficult problem in a team, it is not necessary to make everyone frown, but also to make it a lively and interesting activity. For example, you can reward the first employee who has figured out how to make difficult customers interested in the company, or give public praise to employees who can find solutions to customer complaints.

Here are some interesting ways to keep team problem solving alive:

1. Focus on real issues. Don't start activities for fun. Find the real problems that are happening, so that employees will have a personal feeling, and to be able to solve such problems with a high degree of interest.
2. Choose creative issues. To solve these problems, we need some creative ideas that are different from the past.
3. Don't use money as a reward. Use non-monetary or material incentives. This allows employees to compete with each other for honor and makes the problem-solving process a lively and interesting activity.