2016年7月6日 星期三

讓組織工作簡單化:協作、協調、溝通

工作複雜,是多數企業組織面臨的大問題,而許多企業領導都極力尋找讓組織工作簡單化(simplicity)的方法。但是,你千萬不要錯以為將工作弄得簡單(simple)與容易(easy),就是讓簡單化的良方。
將你的企業、部門,以及工作流程中的非必要複雜性去除,或是優化,必須有高度的關注。注意採用協作(Collaboration)、協調(Coordination)與溝通(Communication)等方式,讓你的組織工作得以簡單化:
  1. 協作。閉門造車,是組織工作簡單化的最大敵人。建立起跨部門間的正確工作流程,讓各部門或是個人明白工作上的上下游或是協作關係,相互間應該交付的形式、格式、結果,是他們知道應該如何協作才能共同完成工作。
  2. 協調。工作總避免不了會遇到問題或是困難的。建立起理性與良性的協調機制,使得相互得以瞭解對方的期待與困難,共同協調,解決問題。
  3. 溝通。公開與定期性的溝通,有助於提早發現問題。
當你將工作簡單化後,你會更有能力駕馭你的組織。

Simplify organization work: collaboration, coordination and communication
Complex work is a major problem faced by most business organizations, and many business leaders are trying to find ways to simplify organization work (simplicity). However, you must not be wrong to think that simple and easy are the best ways to simplify.
You must have a high degree of concern about removing or optimizing the unnecessary complexity of your business, department and workflow. Pay attention to Collaboration, Coordination and Communication to simplify your organization.
  1. Collaboration. Behind closed doors, is the biggest enemy of simple organization. Establish the correct workflow between the cross departments, and let the departments or individuals understand the upstream or downstream of the work or the collaboration, the form, format, and result that should be delivered to each other. It is they know how to cooperate to complete the work together.
  2. Coordination. Work is unavoidable. Problems or difficulties are encountered. Establish a rational and benign coordination mechanism, so that we can understand each other's expectations and difficulties, and solve problems together.
  3. Communication. Open and regular communication helps to identify problems earlier.
When you simplify your work, you will be more able to control your organization.

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