做更好的回饋

獲得回饋，是讓人們獲得發展與進步的重要動力。但是，爲什麽人們經常對於如何提供回饋，以及如何接收回饋，感到困難，甚至會痛苦。

以下幾招能夠協助你給予建設性的回饋，而不至於讓人感到痛苦：

1. 關注在目標上。向大家說明公司要什麽目標，例如，人才發展，銷售成長，服務改進，等等。將你的回饋意見導引大家去關注到如何達到這些目標。
2. 經常回饋。如果你的回饋是在公司半年度檢討會議上才提出來，那麼效果多半很低，不會有多少人體會你的企圖。
3. 你應該給予的回饋。你若是經常的以各種形式表達你的意見，你員工就能夠正確的吸收到你的信號。
4. 要明確。明確講出來你希望員工改變哪些行為。說清楚你希望人們改變成什麽樣子。你最好舉出範例讓人們能夠理解你的真正意思。

Do better feedback

Getting feedback is an important driving force for people's development and progress. However, why people often feel difficult or even painful about how to provide feedback and how to receive feedback?

The following tips can help you give constructive feedback instead of making people feel miserable.

1. Focus on the goal. Tell you what the company wants, such as talent development, sales growth, service improvement and so on. Guide your feedback to focus on how to achieve these goals.
2. Regular feedback. If your feedback is only presented at the company's semi annual review meeting, the effect will be very low, and there will not be many human attempts.
3. The feedback you should give. If you often express your opinions in various ways, your employees will be able to correctly absorb your signals.
4. Should be clear. Tell clearly what behaviors you want your employees to change. Tell me what you want people to change. You'd better give examples to enable people to understand your real meaning.