當宣佈變更時，解釋它將如何使公司更好

改變會讓員工緊張。無論你宣佈的是收購、重組還是新的人力資源政策，人們都需要幫助來處理這些資訊。通過解釋變化背後的原因，使公告更加順利。

給出行不通的背景，以及為什麼新計畫將減輕組織的痛苦點。例如，談論客戶如何受到傷害或企業如何招致額外費用，並詳細解釋更改將如何解决問題。

此外，討論這種改變在個人層面上如何影響人們；員工的第一反應往往是問：“這對我來說意味著什麼？”“

不要給變化帶來不便。不要急於說傳遞新聞對你來說很難——這聽起來可能是操縱性的。相反，要表現出謙遜和責任感，並關注員工所需要的。

When Announcing Change, Explain How It Will Make the Company Better

Changes can make employees nervous. Whether you’re announcing an acquisition, a reorg, or a new HR policy, people often need help processing the information. Make the announcement go more smoothly by explaining the reason behind the change.

Give the background on what’s not working and why the new plan will alleviate that organizational pain point. For example, talk about how customers have been hurt or how the business is incurring extra expenses, and explain exactly how the change will solve the problem.

Also, discuss how the change will affect people on an individual level; employees’ first reaction is often to ask, “What does this mean for me?”

Don’t sugarcoat any inconveniences the change will bring. And avoid the urge to say that delivering the news is hard for you — that may sound manipulative. Instead, demonstrate humility and responsibility, and focus on what your employees need.