2017年1月15日 星期日

讓你對員工的回饋正常化

任何人在接到別人對他提出意見時,多半不會感到舒服。然而,你不需要以輕描淡寫的說來刻意討好他,或是讓他感覺不是太嚴重。你只需要正確指出發生了什麼事情。
如果你看到某人做的事還有改善的空間,立刻說出來,不要等到開會時才提出來,在當下就說出你的意見,不要拖到事情發生了許多才和他討論。
然而,在你指出問題與提出意見后,你還是必須以尊重他,幫助他改善來修補你們的關係。而且,千萬不能以言語或以眼神來侮辱他。
要知道他是否會因而對你心懷怨恨、抵制你的最佳方式是觀察他的工作動機。如果他知道你願意幫助他,並且會讓他繼續負責,他就不太可能會對你憤慨。

To normalize your feedback to your employee
Anyone who receives advice from others will probably not feel comfortable. However, you don't need to flatter him or make him feel less serious. . You just need to point out exactly what’s going on.
If you see what someone is doing and there is room for improvement, say it right away. Don't wait until the meeting is up. Say your opinion at the moment, and don't wait until a lot of things have happened to discuss with them.
However, after you point out the problem and offer advice, you still have to repair your relationship by respecting him and helping him improve. And don't insult him with words or eyes.
The best way to know if he will feel resentful of you and resist you is to observe his motivation. If he knew you were willing to help him and would keep him accountable, he would be less likely to resent you.

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