2016年6月12日 星期日

在給出負面評論后,要保持聯繫

當員工聽到你對他的績效做負面評論后,多半會感到你很嚴峻、刻薄,甚至會開始疏遠你。所以,作為一名主管,當你預備對屬下提出負面評論時,要思慮周密。
你大概要做好以下幾件事:
1.    告訴他,他有哪些好的表現。
2.    對他有問題的行為提出意見。
3.    最重要的,說完后要保持聯繫。
當聽到你的批評后,這名員工通常會感到想要閃避你,不願意主動來聽取你更多的意見。這個時候,你必須重建與他的關係,讓他知道你對她還是很有價值的。
你可以指導他的寫作技巧,或是謝謝他在會議上提出困難的問題。你也可以嘗試和他建立起親密的個人關係,例如問他“你女兒最近如何?”,或是“你太太對你的工作有何想法?
你可以在給予他的績效回饋結束時這麼做,或是等到第二天再這麼做。要確保和他保持聯繫,讓他安心繼續與你維持友善關係。

Keep in touch after giving negative comments
When employees hear your negative comments on their performance, you will most likely feel that you are harsh and mean, and even start to alienate you. So, as a supervisor, when you are preparing to make negative comments on your subordinates, you need to think carefully.
You have to do the following things.
1.          Tell him what good performance he has.
2.          Put forward his opinion on his problematic behavior.
3.          The most important thing is to keep in touch after the end of the talk.
When you hear your criticism, the employee usually feels that he wants to evade you and is unwilling to take the initiative to listen to you more. At this time, you must rebuild the relationship with him and let him know that you are still valuable to her.
You can guide his writing skills, or thank him for raising difficult questions at meetings. You can also try to establish intimate personal relationships with him, such as asking him, "how is your daughter recently?" Or "What does your wife think of your work?"
You can do this at the end of his performance feedback, or wait until the second day. Make sure that you keep in touch with him and keep him at ease and continue to maintain friendly relations with you.

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