所有的領導者要能夠做重要的資訊溝通。無論你是採用1對1的對話,或是用小組會議,或是在在演講廳對群眾演講,以下有三個重要內容你必須好好掌握:
- 選擇正確的參與人員以及安排好對話形式。你必須設定哪些人是你的關鍵資訊必須傳遞的物件。如果你的資訊特是別敏感,用1對1的形式。如果你的資深經理人都必須知道這個資訊,用小組會議的形式。你必須確保對話進行時,你能夠和所有對話的物件進行眼神的接觸(eye contact), 以及你最好能夠將正確的資訊作簡報投影。
- 提供可信而完整的內容。列出你希望在回憶中得到的結果。你必須誠懇的告訴與會者你希望達到什麼目標,並提供完整的資訊。如此,你能夠贏得他們的信任。
- 要回應。你必須盡可能的回應他人的提問。你最好帶著感情說話。你可以忠實於你自己的價值觀,但是要讓大家明白這個對話不是只是為了你自己,而是關乎著大家。
Three key elements in an important meeting
All
leaders need to know how to communicate important information with effective
communication. Whether you are one to one, or a group discussion, or the form
of a general assembly, you have to know three key elements that must be
mastered when delivering important information:
- Arrange the correct form of communication with the participants. You have to choose the right way of meeting. If it's very sensitive, use one to one communication mode. If the senior executives in the company must know, use group meetings. Make sure that you can do eye contact at meetings, and use projectors to display key information when necessary.
- Thoughtful. List the items that you want to achieve in the meeting. You need to think deeply and share it with the participants so as to win their trust.
- Response and participation. You should respond with the enthusiasm of the participants. You can sincerely stick to your values, but let everyone know that this meeting is not just for your personal purpose.
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