無論你的團隊是大的或是小的,無論團隊目的是什麼,都需要4件要務來成功。
身為領導者,你的工作就是協助你的團隊建立起這4件要務,並且能夠堅守住:
- 有意義的共同目的。多數的團隊都會對上級的委任要求任務負責。但是,如果要他們更成功,團隊成員應該發展出他們自己想要擁有的理想與目的。
- 有明確的績效目標。擬定出可以量化衡量的績效目標,並且強調期限的緊迫性,可以激勵團隊成員。有可以分享的共同績效目標,可以激發出團隊的合作,而非各自對職位抬頭來競爭。
- 對如何完成工作作出承諾。在開始發動工作時,讓每個人同意誰會做哪一件工作,每個人會如何限期完成他的工作,大家會如何檢討進度,並且如何修改相關的決定。
- 相互負責。你無法強迫每個人都是可靠的,都有足夠的承諾。只有每個人自己同意接受團隊的共同目標,他們才會相互負責,而非只對老闆一人負責。
Four priorities for the team
Whether your team is large or small, regardless of the purpose of the team, it needs four priorities to succeed.
As a leader, your job is to help your team build up these four priorities and stick to them.
- Meaningful common purpose. Most teams are accountable for the tasks required by their superiors. However, if they are to be more successful, team members should develop the ideals and goals they want to have.
- Have clear performance objectives. Developing quantifiable performance goals and emphasizing the urgency of deadlines can motivate team members. Shared common performance goals can stimulate teamwork rather than competition for positions.
- Make a commitment to how to complete the work. At the start of the work, let everyone agree who will do what work, how each person will complete his work within the deadline, how everyone will review the progress, and how to modify the relevant decisions.
- Mutual responsibility. You can't force everyone to be reliable and have enough commitment. Only when everyone agrees to accept the common goals of the team will they be responsible to each other, not to the boss alone.
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