三步驟停止團隊爭吵

在團隊中工作經常令人有挫折感，尤其是要面臨團隊中各成員無休止的衝突，有些甚至導致個人之間曠日費時的爭鬥。

下次當你的團隊成員又開始要口水之戰時，你可以用以下三步驟來終止他們的爭鬥，並恢復到正常的工作：

1. 儘早介入。你愈早介入愈好。一旦情緒被激化，一個簡單的不合意很快就會在幾秒內轉化為嚴重的衝突。
2. 關注在團隊模式。讓爭議各方回到一些他們既有的，可以做到的，並且可以同意的團隊模式上。用團隊模式來引導大家的行為，讓大家找到可以達成共識的基礎。
3. 建立可以分享的協議。要達成協議，讓大家可以徹底討論。儘量避免只達到最小公分母的解決方案，而要找到一個可以讓雙方都有興趣去做的方案。

Three steps to stop the team quarrel

Working in a team is often frustrating, especially in the face of endless conflicts among the members of the team, and some even lead to a time-consuming struggle between individuals.

Next time, when your team members start to fight again, you can use the following three steps to end their fight and return to normal work.

1. Get involved as early as possible. The sooner you get involved, the better. Once the emotion is intensified, a simple disagreement will soon turn into a serious conflict in a few seconds.
2. Focus on the team model. Let all the parties in dispute return to some team models that they already have, can do and agree. Use team mode to guide your behavior, so that you can find the foundation that can reach a consensus.
3. Establish an agreement that can be shared. To reach an agreement, you can discuss it thoroughly. Try to avoid only achieving the solution of the smallest common denominator, and find a solution that can both parties be interested in doing.