理性應對工作倫理衝突

 

在職場中，經常會與同事間發生對於是否必須調整公司商品價格、是否必須停止某個研發專案、或是對於某人的績效評比看法有差異，等等之類的歧見。這個時候，你很容易將彼此之間的工作倫理關係放入考慮，深怕因為過度堅持己見而影響了同事情誼。 

這樣的過度關注工作倫理的動機，經常妨礙了理性做出正確的抉擇。

以下，是正確的應對工作倫理衝突的作法：

1. 將爭議看成是商務議題。將你的主張和同事的主張，都看成是一個正常的商務議題。你應該將支持你主張的輔助細節充分提出來，針對他所關切的內容妥善的解釋清楚。你也可以要求他用同樣的態度與作法來應對。
2. 將處理爭議當做是你工作中的一部分。過度關注“和諧的工作關係”，會妨礙“真實的工作”。將目標與事實厘清，思索清楚，並採取正確行動是每個人工作的一部分。
3. 做你自己。不要假設你必須挑起衝突、你必須提高爭議的緊張狀態、或是你必須有勇氣來面對工作倫理衝突。同樣的，你也無須逃避它。用最適宜你的風格理性的處理。

不能理性處理工作倫理衝突，不能成為專業的職業經理人。

Rational response to work ethic conflict

In the workplace, there are often differences with colleagues about whether the price of a company must be adjusted, whether a R & D project must be stopped, or the performance evaluation of someone is different, and so on. At this time, it is easy for you to put your work ethic relationship into consideration, for fear of overly insisting on your own opinions will affect your colleagues' friendship.

Such excessive attention to the motivation of work ethic often hampers rational decision making.

The following is the correct way to deal with the work ethic conflict.

1. Regard the dispute as a business issue. Think of your ideas and your colleagues' opinions as a normal business issue. You should give full details of the supporting details that you support and explain clearly what he is concerned about. You can also ask him to respond with the same attitude and practice.
2. Treat disputes as part of your work. Excessive attention to "harmonious working relationship" will hamper "real work". Clarifying goals and facts, thinking clearly and taking the right actions are part of everyone's work.
3. Do yourself. Do not assume that you must stir up conflict, you must raise the tension of controversy, or you must have the courage to face the ethical conflict of work. In the same way, you don't have to escape it. Use the most appropriate handling of your style.

We can not handle the conflict of work ethic rationally, and can not become a professional professional manager.