艱困時期，重建團隊能力

在艱困時期，你或是你的公司很難用已經稀缺的資源來克服組織面臨的障礙。然而，即使在裁員或是組織重整后，重建團隊能力仍然是有幫助的。

你可以這麼做：

1. 承認時局艱困。認清資源的稀缺現實。但是，不要淪于只是哀歎。相反的，找出自己的關鍵能力，重新擬定可行的發展方案。
2. 不要脫節。最佳的解決方案在於能夠解決實際的問題，不要搞一些與現實脫節的項目。要求你的團隊成員關注在當下的實際問題上，並且引導他們在實際問題的解決上能夠確實學習到有價值的內容。
3. 針對你的團隊來規劃改善方案。不要找一些不實際的方法來重建你的團隊能力，而要針對你的公司與團隊的文化來做適當的團隊能力改進方案。

Reconstructing team ability in a hard time

In times of hardship, it is difficult for you or your company to use scarce resources to overcome the obstacles faced by the organization. However, even after layoffs or reorganization, reconstruction team capability is still helpful.

You can do this:

1. Admit that the current situation is hard. Recognize the scarce reality of resources. But don't be just lamenting. Instead, identify their key capabilities and reformulate viable development options.
2. Do not be out of line. The best solution is to solve practical problems, not to engage in projects that are out of touch with reality. Ask your team members to focus on the practical problems at the moment and guide them to learn valuable content in solving practical problems.
3. Plan the improvement for your team. Do not find unrealistic ways to rebuild your team capabilities, but do your team and your team's culture to do the appropriate team capability improvement plan.

讓你的組織也能夠注意到外部的變化

當我們談到專注時，多數的企業將執行團隊導引到發現與解決企業內部的問題，但是忽略了企業外部的環境變化。不能針對外部機會與威脅的內部改革，多半是不切實際，也浪費時間與資源。

企業組織應該如何確實了解外部的變化？

1. 傾聽在第一線面對客戶的員工。第一線員工是你的耳朵。你應該重視他們，讓他們說出從客戶那裡聽來的意見。並且，如果可能，訓練他們如何可以聽到正確的資訊。
2. 走出去。讓你的中高階主管也能夠去面對客戶，做銷售工作或是客戶服務等工作。讓他們感受到實際的市場狀況，并因此能夠擬出對策與教案，讓他們訓練店員與客戶服務人員。
3. 無論好或壞，分享資訊。有些單位主管會帶領他的部屬迴避有困難的客戶或是市場，並且隱瞞事實真相。但是，如此做的話，就會妨礙了公司解決問題的能力，也失去了能夠抓住未來成長的機會。如果確實面臨困難，應該分享事實給大家，并提出深思熟慮過的行動計劃。

Let your organization pay attention to external changes

When we talk about concentration, most enterprises guide the execution team to discover and solve internal problems, but ignore the external environment changes. Internal reforms that are not aimed at external opportunities and threats are mostly unrealistic and wasteful of time and resources.

How do business organizations really understand external changes?

1. Listen to employees who face customers on the front line. The frontline staff are your ears. You should value them and tell them what they hear from their customers. And, if possible, train them how to hear the correct information.
2. Walk out. Let your middle and senior executives also be able to face customers, do sales work or customer service. Let them feel the actual market situation, and therefore be able to formulate countermeasures and lesson plans, so that they can train shop assistants and customer service personnel.
3. Whether good or bad, share information. Some directors will lead their subordinates to avoid difficult customers or markets and hide the truth. But doing so will hamper the company's ability to solve problems and lose the opportunity to seize future growth. If we are faced with difficulties, we should share the facts with you and propose a thoughtful plan of action.

比別人資深、努力，升遷的卻不是我？提升自己成為領導者的４個思考

原文閱讀：http://www.knowledger.info/2016/07/22/4-leadership-thinking-way/

一、解決問題代替點出問題
二、讓團隊躍進而非只顧個人前進
三、積極展現自己、貢獻想法
四、用決策者的觀點思考、做事

即使是日常性工作，也要說謝謝！

我們在辦公室中，通常缺乏對員工完成日常的瑣碎工作，說聲：謝謝！

即使是這麼簡單的一句感激的話，也會帶動員工在日常工作中，做出超乎預期的績效表現。然而，多數的主管會錯以為員工按時保質保量完成工作是他份內的工作。他不知道這樣發自內心的感激言語，可以更凝聚團隊的士氣。 

你不需要每天對每名員工都這麼客氣，但是你可以一周內對員工都說上一次。不要隨便應付式的說，而應該讓你的感激語言直接和他的工作掛鉤。你可以這麼說：【你這周如期完成製作，讓我們可以及時交付給客戶，讓我們維護了客戶的滿意度。謝謝你的努力。】 

你可以想像，如此持之以恆，你的辦公室將產生如何的新氣象！你的領導者修養氣質，也將產生磁性的魅力！

Even if it is daily work, also want to say thank you! 

We are in the office, often lack of staff to complete the daily chores, say: thank you! 

Even such a simple word of gratitude can motivate employees to perform better than expected in their daily work. However, most supervisors are under the mistaken impression that it is their job to get the work done on time, quality and quantity. He did not know that such heartfelt words of gratitude could better rally the morale of the team. 

You don't have to be polite to every employee every day, but you can say it to every employee once a week. Instead of speaking casually, let your words of gratitude be directly linked to his work. You can say something like: “You finish production on time this week, so we can deliver it to our customers in a timely manner, and we maintain customer satisfaction. Thank you for your efforts.” .

You can imagine what a new atmosphere your office will bring about with such persistence. Your leader's mastery of temperament will also produce magnetic charm!

開個有趣的會議

開會中最無聊的莫過於必須坐著聽一個又一個無用又無趣的報告。

下次，當你主持會議時，請嘗試這麼做：

1. 用故事貫穿會議。與其選擇個主題，並且指定人員一個個的上台報告，不如選個故事，讓大家一起編織故事，討論故事，讓大家在故事中獲得啟發，得到共識。這樣，與會者會更有熱情參與，而非枯燥的坐著聽別人的報告。
2. 讓大家參與討論。不要只是讓某人上台報告發言，要求每個與會者要反應，評論，或是主持某個小組討論。

Open an interesting meeting

The most boring thing in a meeting is to sit and listen to one after another useless and boring report.

Next time, when you preside over the meeting, please try to do this:

1. Use the story to run through the meeting. Instead of choosing a topic and specifying a person to report on the platform, it is better to choose a story to weave a story together and discuss the story, so that everyone can get an inspiration and get a consensus in the story. In this way, participants will be more enthusiastic to participate, rather than sit back and listen to others' reports.
2. Let everyone participate in the discussion. Don't just ask someone to speak on the floor, ask each participant to respond, comment, or chair a group discussion.

讓會議做出決定

開會沒有結果是浪費時間。然而，有許多會議總是繞圈子一直辯論而非關注在如何做出結論。

要確保會議有決定性的行動，你應該建立起有建設性討論的會議機制：

1. 開放式討論。不應該有預設立場的會議結論。諸如：“我們錯失了什麽？”之類的開放式信號可以獲得不同的觀點意見。
2. 誠懇的態度。你可以鼓勵與會者盡情激辯。當人們說出他們真正的想法，就可以觸發建設性意見的產生。
3. 輕鬆而誠懇。不要搞得會議緊張兮兮的。誠懇而沒有壓迫力的邀請人們發表意見，可以讓人們關注到你的興趣，而提出周全的意見。
4. 做出結論。當會議結束時，每個人都明確知道他接下來要做些什麽。

Let the meeting make a decision

A meeting without results is a waste of time. However, many meetings are always debating around the circle rather than focusing on how to make a conclusion.

To ensure decisive action in the conference, you should establish a conference mechanism with constructive discussions:

1. Open discussion. There should be no preset position of conference conclusions. For example, what kind of open signals we have missed can get different opinions.
2. Sincere attitude. You can encourage participants to engage debates. When people say what they really think, they can trigger constructive comments.
3. Relaxed and sincere. Don't make meetings nervous. Sincere, but no pressure, invite people to make comments, let people pay attention to your interest, and put forward a comprehensive opinion.
4. Make a conclusion. When the meeting is over, everyone knows exactly what he is going to do next.

開會簡捷了當

開會，開會，又是開會！！你千萬不要再增添一筆去召開這些令人厭煩的會議了。

萬一，你不得不召開會議，務必做好以下的要求：

1. 確保這是必要的會議。在發出會議通知前，先檢討是否有其他方式來達成項目的任務要求，例如以email溝通？或是，可以先組成一個任務小組來先嘗試解決當前的問題？
2. 明確開會的目的。在會議通知上，註明開會的目的，並且在會議一開始就先申明本次會議的主題與目標，說明召開會議將如何幫助達成項目任務要求。
3. 專注討論。因為最多只有一個小時的會議時間，所以要嚴格控制會中的討論內容，不要發生走題現象，節外生枝。

Let the meeting a short cut

Meetings, meetings, and meetings!! You mustn't add any more to convene these boring meetings.

In case you have to hold a meeting, you must make the following requests:

1. Ensure that this is a necessary meeting. Before issuing the meeting notice, are there any other ways to achieve the mission requirements of the project, such as email communication? Or, can we first form a task team to try to solve the current problem?
2. The purpose of the meeting is clear. At the conference notice, the purpose of the meeting is marked and the subject and objective of the meeting will be affirmed at the beginning of the meeting, indicating how the meeting will help to reach the requirements of the project.
3. Focus on the discussion. Because there is only one hour of meeting time at most, so we must strictly control the discussion content in the meeting, do not go off the topic, and get rid of problems.

如何讓會議開得簡短而有效？

沒有人喜歡長時間枯坐在一個枯燥無味的會議中。

以下的方法讓你能夠讓一場會議開得簡短而切中要點：

1. 讓大家站著開會。坐著可以開會，站著也可以開會。沒有椅子時，人們就會比較專注在會議議題上，認真參與討論。
2. 設定開30分鐘長的會議。我們通常習慣將會議時間長度設定為1小時，因為這樣比較符合時鐘的感覺。然而，這只是幻覺。你可以要求你的團隊在最短時間內內解決問題，用30分鐘或是更短時間得到答案，解散離開。
3. 禁止分心。要求大家不帶手機來開會。如果會議時間短，暫時沒有接電話不會誤了大事。

How to make the meeting short and effective?

No one likes to sit in a boring meeting for a long time.

The following methods will enable you to make a conference short and to the point:

1. Let everyone stand at the meeting. It is possible to sit in a meeting, to stand or to hold a meeting. When there are no chairs, people will be more focused on meeting topics and take serious part in the discussion.
2. Set a 30 minute meeting. We are usually used to set the length of the meeting to 1 hours, because this is more consistent with the clock feeling. However, this is just a hallucination. You can ask your team to solve the problem in the shortest time, get the answer in 30 minutes or less, and dissolve it.
3. The distraction is forbidden. Ask everyone to have a meeting without a cell phone. If the meeting time is short, there will be no major mistake without answering the phone.

開有效率的會議

太多的會議與太冗長的討論會讓人感到浪費時間。

以下的方法能夠讓你的會議開起來有滋有味：

1. 會前準備。確實有太多人來開會前并沒有做好準備工作。會議前應該先提供與會者必要的文件。要求大家準時開會。
2. 想好再發言。經常有太多的會議時間被浪費在離題的討論上。每個人在發言前，都應該想想：“這與我們想要達到的目標有關係嗎？有幫助嗎？”
3. 發現新觀點。如果有部分的內容只是想要宣佈一些消息而無需討論，則將這些內容以文件發佈即可。在會議中，應該邀請與會者提供新的觀點，或是提出不同的選擇方案。
4. 專注傾聽。如果有人在會議中老是瀏覽手機，就會容易讓會議失去關注。如果會議內容確實無趣，那確實還是趕快回到你的辦公桌好了。

Hold an efficient meeting

Too many meetings and too long discussions can feel like a waste of time.
Here are some ways to make your meetings interesting: 

1. Get ready for the meeting. It is true that too many people did not make good preparations for the meeting before they came to the meeting. The necessary documentation for participants should be made available prior to the meeting. Everyone is required to hold a meeting in good time. 
2. Think well before speak. Often too much meeting time is wasted on off-topic discussions. Before speaking, everyone should think, "does this have anything to do with what we want to achieve?" Does it help? " 
3. Discover new ideas. If there are parts of the content that just want to announce something without discussion, then publish it as a file. At the meeting, participants should be invited to offer new ideas or to propose different options. 
4. Listen attentively. If someone keeps browsing their cell phones during a meeting, it's easy to lose focus on the meeting. If the meeting is boring, make sure you get back to your desk.

會議中，讓團隊在確實結合起來

團隊會議應該是個能夠達成協作目的的活動。但是，如果在會議上多半是你老是在講而你的團隊成員只是在聽，就不太對勁了。以下兩個方法可以讓你的團隊成員改變，並在會議桌上得到他們最好的想法：

1. 有節制的分享你的想法。若是將你偉大的想法一股腦的倒出來，會是很誘惑的。但是，先不要這樣做。相反的，一次只提出一個或兩個你的建議。你若是能夠節制你自己的評論，你可以讓其他人有機會貢獻他們的想法。
2. 盡可能問問題。不要擔心會有太多的回答。你要問一些深入的問題，以便激發出討論。當有人開始發言時，向他問得更深入些，這樣，其他與會人員也會清楚的明白。

In the meeting, how do you really get the team together?

Team meetings should be an activity that can achieve the purpose of collaboration. But if you are always talking at meetings, your team members are just listening. Here are two ways to change your team members and get their best ideas at the conference table.

1. Share your ideas with moderation. It would be tempting to pour out your great ideas. But don't do that first. On the contrary, only one or two suggestions should be made at a time. If you can control your own comments, you can give others the opportunity to contribute their ideas.
2. Ask questions as much as possible. Don't worry that there will be too many answers. You have to ask some deep questions in order to stimulate discussion. When someone starts to speak, ask him deeper, so that other participants will clearly understand.