2016年7月30日 星期六

以溝通交流度過難關

當一家公司處於危機中,無論是面對將要破產,或是遇到了具有強大破壞力的競爭對手,它都有必要快速反應。但是,稍微停下腳步,和哪些每天在日常工作上推動組織走向新方向的人好好談談,也是很重要的。
以下是如何透過對話來協助團隊度過難關的作法:
  1. 直接說出問題。以誠實而坦率的態度,和員工分享壞消息,或是直接指出面對的苦難內容。
  2. 讓大家對話討論。在面對壓力的局面下,每個人都會有更大的關切。這個時候,你可以讓大家有更多的互動,鼓勵他們辯論。將平日單向溝通的作法,如公告通知拿掉,而改以能夠讓大家反復討論的媒體或是論壇來取代。
  3. 讓每個人都發言。將組織中各個層級的人都涵蓋進來。這樣可以增進員工的參與程度,并共同作出度過難關的成果。
Pass through the difficulties with communication and communication
When a company is in a crisis, it is necessary to react quickly whether it is going to go bankrupt or encounter a powerful competitor. But it's also important to have a slight stop and talk with people who are pushing the organization towards new directions every day in daily work.
Here's how to help the team overcome difficulties through dialogue.
  1. Tell the question directly. Be honest and frank, share bad news with employees, or directly point out the hardships that are facing.
  2. Let everyone talk and discuss. In the face of pressure, everyone will have greater concern. At this time, you can let people have more interaction and encourage them to debate. Take the way of weekday one-way communication, such as announcements, and replace it with the media or forum that you can talk about again and again.
  3. Let everyone speak. People at all levels of the organization are covered. This can enhance employee participation and make joint efforts to overcome difficulties.

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