將挫折轉化為進步

很少有團隊在完成項目的過程中沒有出現過挫折。因此，主管必須用心維持團隊的合作、具有生產力，以及關注究竟哪些事情做錯了。

當團隊發生挫折情緒了，請參考以下的作法：

1. 扭轉情境。不要將挫折當成失敗，也不要予以斥責。反而應該將它當成是學習的機會，讓團隊去找出解決方案。不要僅是吞下苦果。
2. 不要局限解決方案的選擇。當面對問題，你很少會立即知道該如何解決。你應該採取開放態度，讓大家提出各種解決問題的構想。
3. 爭取一些小勝利。讓團隊成員看到他們在各領域內的一些進步成果。如果大家經常可以感受到成功，即使是一些微小的進步，挫折感就會降低。

Turn setbacks into progress

Few teams have experienced no setbacks in completing projects. As a result, managers must be diligent in maintaining teamwork, productivity, and focus on what went wrong.

When team frustration occurs, please refer to the following practices:

1. Turn the situation around. Don't regard setbacks as failures, and don't scold them. Instead, it should be seen as an opportunity to learn and let the team find solutions. Don't just swallow the bitter fruit.
2. Don't limit the choice of solutions. When faced with problems, you seldom know how to solve them immediately. You should be open-minded and ask people to come up with ideas to solve problems.
3. Strive for some small victories. Let team members see some of their progress in various areas. If you often feel successful, even if you make small progress, your frustration will be reduced.