你對員工的讚美應該能夠激勵他們。但是,有的時候卻會產生反效果。
以下是讓你的讚美真正發揮作用的作法:
- 不要作沒有誠意的讚美。不要老是在要給出指責前,還在說人家很棒。這樣會讓人家感覺你前面說的讚美沒有誠意。你要關注在和員工建立起真正有感覺的關係上,你對他所說的話,要能夠讓人感覺是發自內心的。
- 讚美他所做的努力,而非他的個人特質。如果你總是讚許一個人的智慧、才能,很容易讓他老是停留在可以感到舒服的領域。相對的,如果你能夠指出他對某項工作付出了哪些努力,解決了什麼樣的問題,你為何能夠同意他這樣做,明確的點出來,就可以贏得他的尊敬,並且有動機繼續增強他的進步。
Avoid invalid praise
Your compliments to employees should motivate them. Sometimes, however, it can have a negative effect.
Here's how your praise really works:
- Don't praise without sincerity. Don't always say that people are great before you criticize them. This will make people feel that the praise you said before is not sincere. You need to focus on building a truly sensible relationship with your employees, and what you say to them should be felt from the heart.
- Praise his efforts, not his personal qualities. If you always praise a person's wisdom and talent, it's easy to keep him in comfortable areas. In contrast, if you can point out what efforts he has made and what problems he has solved, why can you agree with him to do so, clearly point out, you can win his respect, and have the motivation to continue to enhance his progress.
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