溝通是維持企業運營的血脈,但是沒有一個企業不會發生溝通不良的狀況。管理者必須讓這種溝通不良的狀況降到最低。
以下是幾個好方法:
- 提供必要的背景資訊。要人瞭解一個資訊,有必要讓他知道為什麼這件事很重要。提供必要的資訊,讓人們知道這些事在公司的優先次序。
- 鼓勵提問。不僅要問員工是否有問題,還要鼓勵他們提出想的到的顧慮。這種互動可以讓員工充分吸收資訊,並且可以讓他們將正確的資訊傳遞下去。
- 保持聯繫。即使每個人都收到同樣的資訊,但是每個人反應資訊的形式差異很大。你必須對每個人都保持跟進聯繫,以便瞭解他們各人的反應,並確保你傳遞的資訊被正確理解。
Keep a smooth communication in the enterprise
Communication
is the way to maintain the operation of enterprises, but no enterprise will not
have bad communication. Managers must keep this communication to a minimum.
Here
are a few good ways:
- Provide the necessary background information. If you want someone to understand an information, it is necessary to let him know why it is important. Provide the necessary information to let people know the priorities of these things in the company.
- Encourage questions. We should not only ask employees if they have any problems, but also encourage them to raise their concerns. This interaction allows employees to fully absorb information and allow them to pass on the right information.
- Keep in touch. Even if everyone receives the same information, there is a big difference in the way people respond to information. You must keep in touch with everyone in order to understand their reactions and ensure that the information you deliver is properly understood.
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