別人給予回饋意見，保持冷靜

沒有人喜歡聽到有人說他表現的不好。但是，每個人都是可以改進的。

下次，當你聽到有人給你回饋意見，請這麼做：

1. 輕鬆以對。收到別人的批評回饋會感到緊張，是可以了解的。在這個時候，批評者握有優勢權力。你這時應該接受這樣的不均衡狀態，並且對自己輕鬆一點。
2. 準備接受驚訝。你很可能會聽到一些你自己不知覺要發生的事。也許有些事的嚴重性比你自己想象的來得大許多，或是你以為已經解決的問題，事實上卻還沒有解決。
3. 不要抗辯。即使你心理可能不同意，但是先閉嘴。與其抗辯，不如問問題。一旦你能夠平靜下來，你就會有比較好的能力來應對。

Others give feedback，keep calm

No one likes to hear someone say he is not performing well. But everyone can improve.

Next time, when you hear someone giving you feedback, please do this.

1. Just be right. You can feel nervous when you receive criticism and feedback from others. At this time, the critic holds the power of superiority. You should accept this imbalance and relax yourself.
2. Prepare to be surprised. You will probably hear something you don't know what is going to happen. Maybe something is more serious than you think, or you think it has been solved, but in fact, it hasn't been solved yet.
3. Do not defer. Even if your mind may disagree, shut up first. It is better to ask questions than defense. Once you can calm down, you will have better abilities to deal with.