嘗試問問題，而不是只是虛張聲勢地防衛

許多領導者，尤其是創業者，經常會受到質疑。當他受到質疑時，最常見到的反應態度是，做出反擊情緒，表示他人不瞭解，嗔之以鼻，不屑一顧。 

殊不知，他的這種防衛情緒，不僅於事無補，更種下了破壞團隊合作的惡果。你會發現，身邊真正能用的大將，逐一離開，最後團隊裡只剩下只會向你搖尾巴的小兵。 

下一次，當你遇到人們向你質疑的時候，與其防衛性地表示你的主張為什麼是正確的，不如換個方式，以問問題的方式，來包容他人的意見，讓更多建設性的意見能夠進入你們的決策體系, 例如： 

l   你為什麼這樣說？

l   是哪些思考與證據，讓你有這樣的結論？ 

這樣開放式的問題，能夠讓對方重新再思考，得到更具有說服力的意見，而你也有從容的時間來思考你原來的主張是否真正無懈可擊。 

最重要的，是因為你的開放式態度，能夠讓夥伴或是員工感覺你是可合作的對象，而不是最後只會成為你的工具。人們的感受，會決定他們採取何種態度與你合作。

Try asking questions, not just bluffing defense

Many leaders, especially entrepreneurs, often questioned. When he is questioned, the most common response is to respond to retaliate others emotions, said others do not understand, hatred and disdain.

However, he did not know this kind of defense mood, not only for nothing, but also planted damaged to the team of evil results. You will find that around the really useful general, one by one away, the final team will only wag your tail small soldiers.

The next time you meet people questioning you, instead of defensive expressing why your claims are right, try to include others’ opinions in a different way by asking questions. Allow more constructive input into your decision-making system, such as:

• Why did you say that?
• What kind of thinking and evidence makes you come to such conclusion?

Such open question allows the other person to rethink and get more persuasive opinions, and you have time to think about your original claim is truly invulnerable.

Most importantly, it’s because of your openness that it makes your partner or employee feel like you’re partner, not just a tool for you. How people feel will determine what attitude the take to cooperate with you.