做出一個更容易接受的艱難决策

每個領導者都必須做出艱難的决策，這些决策會對他們的組織、名譽和事業產生影響。當你面臨一個棘手的問題時，考慮使這些决策變得困難的兩件事：結果的不確定性和價值的複雜性，你做出的任何選擇都會對某人產生負面影響。

為了减少決策中的不確定性，首先考慮不採取行動的成本，然後仔細考慮你的選擇。你做過任何阻礙你的假設嗎？有低風險、小規模的方法來測試你的選擇嗎？

要處理價值的複雜性，考慮一下你如何幫助人們理解你的决定。特別是當决定涉及到影響他人的權衡時，你會希望盡可能清楚地瞭解你的意圖。

Make a Tough Decision Easier to Accept

Every leader has to make hard decisions that have consequences for their organization, their reputation, and their career. When you’re faced with a tough call, consider two things that make these decisions so difficult: uncertainty about the outcome and value complexity, the notion that any choice you make will negatively affect someone.

To reduce the uncertainty in a decision, first consider the costs of not acting, and then think carefully about your options. Have you made any assumptions that are holding you back? Are there low-risk, small-scale ways to test your options?

To handle value complexity, consider how you can help people understand your decision once you make it. Especially when the decision involves trade-offs that will affect others, you’ll want to be as clear as possible about your intentions.