2017年4月14日 星期五

拒絕接受上級給予的不現實目標

當你被上司要求一個令人震驚的目標你會感到無助。但是,你不要輕易接受。
相對地,你應該分享給你的上司你的顧慮,并在可能的情形下,提出你的主張。
例如,你可以說:“我看到我的團隊能夠達到的目標是8000萬元。這比去年已經增長了25%。我們往年的績效成長平均在20%。這是在追求業績與客戶滿意度上,很好的平衡成績。若是目標太高,我們將有可能會失去客戶滿意度。是否有可能降低今年的業績目標?”
這樣的爭取,或許不能成功,但是你的屬下會感激你為他們做出的努力。
Refuse to accept unrealistic goals given by superiors
When you are asked by your boss for a shocking goal, you will feel helpless. But don't take it easy.
In contrast, you should share your concerns with your boss, and, if possible, put forward your ideas.
For example, you can say, "I see that my team can achieve 80 million dollars. That's 25% more than last year. Our performance growth averaged 20% in previous years. This is a good balance in the pursuit of performance and customer satisfaction. If the target is too high, we may lose customer satisfaction. Is it possible to reduce the performance target this year?"
You may not succeed in this struggle, but your subordinates will appreciate the effort you have made for them.

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