開會時，沉默就表示同意

許多領導主管會認為，當他們詢問員工的回饋意見時，員工就會誠懇而直接的說出他們想法。但是，經常並非如此，尤其是他們在面對公開場合，並且他們的發言涉及重要議題時，他們經常就是噤口不言。

無論他們有多麼不情願，或是處於被動態度，你必須逼迫他們敞開態度來參與發言。

你必須設定一個“沉默表示同意”的規則。告訴他們，保持沉默，不代表“我沒有參與投票”，或是，“我保留稍後再陳述的權利”。讓他們知道：“我參與了會議，聽到了所有人討論的內容”。

然後，你必須堅持這樣的規矩。即使面對有相當影響力的人不守規矩，而在會議后說他對會議結論有保留意見，你必須對他說；“你必須在會議中，就說出你的意見。現在，大家都作出決議了。我們必須依照決議往前進行。下次開會，請說出你的意見。”

Silence means consent at the meeting

Many leaders think that when they ask employees for feedback, they speak out honestly and directly. But that is often not the case, especially when they are faced with public occasions and when their speeches touch on important issues, they are often silent. 

No matter how reluctant or passive they are, you have to force them to open up to speak. 

You have to set a rule of "silence means consent". Telling them to remain silent does not mean that "I am not voting" or "I reserve the right to speak later". Let them know: "I participated in the meeting, heard what everyone discussed." 

Then, you have to stick to this rule. Even if someone with considerable influence is out of order and says after the meeting that he has reservations about its conclusions, you have to say to him, "You have to be in the meeting and say your opinion." Now, everyone has made a decision. We must proceed in accordance with the resolution. Please give your opinion at the next meeting. "