多數的團隊會有至少一名“反對者”,這樣的人總是會在團隊中扮演魔鬼代言人的角色,對於團隊的主張,提出批評意見。
這樣的反對批評者,通常是聰明而且自負,但是他們的言論與行為經常會損害團隊士氣。
但是,存在反對批評,也是建立有效團隊,建立高生產力的的關鍵元素。
所以,領導主管應該如何建立可以歡迎反對者的文化,而又能夠不會認為反對意見是個人的攻擊行為?
首先,要認知這些反對批評者並非全然是惡意的,他們通常是很用心提出對團隊有好處的有益意見。
你應該鼓勵團隊成員分享這些批評意見,并納入合理化團隊運作的考慮。仔細聽,認真思考,並且評估這些意見。請團隊中每個人都來對這些批評提出看法,平衡不同的意見。
最後,你要看待有這樣的不同觀點,是團隊健康的現象。
Management the ac tics of the team
Most
teams will have at least one "opponent", who always plays the role of devil spokesman in the
team, and criticizes the team's opinion.
Such
opposition to critics is usually smart and conceited, but their speech and
behavior often damage the team morale.
However,
the existence oMf anti criticism is
also the key element of establishing effective teams and building high
productivity.
So,
how should the leader of the leader build a culture that welcomes the
opponents, and can I think that the opposition is a personal attack?
First
of all, it is not entirely maliciously aware of these opposing critics. They
are usually very attentive to put forward beneficial opinions on the team.
You
should encourage team members to share these criticisms and take into
consideration the rationalization of the team's operation. Listen carefully,
think carefully, and evaluate these opinions. Ask everyone in the team to view
these criticisms and balance the different opinions.
Finally,
you have to see a different view of the team's health.
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