當你遭遇有員工的表現低於期待,即使是平常體貼、善於維護人脈關係的領導主管,也必須表現出嚴厲的態度。
如果你承認對工作負責是很重要的,與其對員工仁慈,不如嚴厲要求。你不需要委婉請求,直接明了的告訴這名不合格的員工你的失望,并要求他必須為其缺失負起她的責任。
不要因為你沒有幫助到她而感到愧疚,也不能因為擔心你的嚴厲評論會刺傷到她的自尊,而讓她低估了嚴重性。
如果必須開除她,千萬不要拖延。如果你考慮到時機不好,難以找到替代人選,那麼,你自己的猶豫不決才是團隊最大的威脅。
Leaders, don't be so kind
When
you encounter an employee who behaves less than expected, even the normally
considerate, networking leader must show a stern attitude.
If
you admit that it is important to be responsible for your work, it is better to
be strict than to be kind to your employees. You don't need to be tactful, tell
the unqualified employee directly about your disappointment, and ask him to
take her responsibility for his missing.
Don't
feel guilty for not helping her, and don't let her underestimate the
seriousness of your harsh comments that might hurt her self-esteem.
If
you must expel her, do not delay. If you consider the timing is not good, it is
difficult to find a replacement, then your own hesitation is the biggest threat
to the team.
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