2016年10月17日 星期一

管理團隊中的暗地攻擊者

暗地攻擊的行為會造成團隊的挫折、壓力,以及焦慮,最後明顯的會降低公司的生產力。
這是為何領導主管必須鼓勵開放性的爭論討論,否則有些事就會轉為地下化的暗湧。
鼓勵你的團隊成員對你想要解決的問題做公開的辯論。你可以強調公開辯論的好處,并設定一些遊戲規則。你可以說:“我關切我們不能在會議中有效的討論所有的意見。”,或是,“我希望大家在會議中提出任何有價值的主張,而非在會後才來說。
不要擔心在會議中發生的直接衝突。例如,你可以說:“有幾個人在會後來和我說他們有其他意見,但是,為何不是在會議中就直接提出來討論呢?”
平靜而直接的點出這樣的暗地攻擊的行為。直接的溝通對話,會讓團隊大家都會覺得比較安心。私下的攻訐,會遺留更多的不安。

Manage a dark attacker in the team
The behavior of a dark attack can cause frustration, stress, and anxiety in the team, and in the end it can obviously reduce the productivity of the company.
This is why leaders must encourage open debate or discussion, some things will turn into underground.
Encourage your team members to do an open debate to the issues you want to solve. You can emphasize the benefits of open debate, and set some rules of the game. You can say: "I am concerned about in the meeting we cannot effectively discuss all opinions." or, "I want a present of any value stand at the meeting, rather than after meeting."
Don't worry about the direct conflict that happens in the meeting. For example, you can say, "A few people will tell me later that they have other opinions, but why not directly discuss them in the conference?"
Calm and direct point out this secret attack behavior. Direct communication and dialogue, will make the team everyone will feel more at ease. Private attack will leave more and more uneasy.

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