在許多大型組織里,資深的高級管理人經常被許多助理、高管經理人以及顧問所圍繞。這樣做的目的是讓層峰領導者能夠更專注在企業最重要的事務上。但是,無論是故意的或非故意的,許多層峰領導者只能收到被過濾過的、或是經過策劃的修飾過的、或是被偵測過的消息。這些是“資深圈”人員認為層峰領導者該接受到的消息。
作為層峰領導者,要打破這樣的資訊包圍圈,并不容易,但是,他可以嘗試這麼做,并鼓勵你的屬下管理者也試試看:
- 建立一個“意見信箱”。或是召集公司其他部門的主管來聽取坦率的意見,鼓勵更多的對話。
- 召開員工大會。讓公司各階級、各部門的員工都能夠參加,讓他們在大會上發表各種公開意見。
- 舉行跨級會議。深入到下下層級,或是基層里,讓你聽取到平常不會聽到的聲音。
Break Out of Isolated Peak Management
In
many large organizations, senior managers are often surrounded by many
assistants, senior managers and consultants. The goal is to enable top leaders
to focus more on the most important business of the enterprise. However,
whether intentional or unintentional, many peak leaders receive only filtered,
planned, modified, or detected messages. These are the messages that senior
circles believe leaders should receive.
As
a top leader, it's not easy to break the information envelope, but he can try
it and encourage your subordinate managers to try it too.
- Establish an "opinion mailbox". Or call on executives from other departments of the company to listen to frank opinions and encourage more dialogue.
- Hold a staff meeting. Employees of all classes and departments of the company should be able to participate in the meeting and make their opinions public.
- Hold cross-level meetings. Go down to the lower level, or the grass-roots level, so that you can hear voices you don't normally hear.
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