2016年3月16日 星期三

當你的員工對潛規則不知覺時

你很容易的認為辦公室的一些沒有明文規定的工作形式應該是很容易尊重的,例如,應該在9點準時坐在辦公桌上,不要問私人問題,以及不要穿便裝,等等。要管理一些對這些潛規則不知覺的人,相當麻煩,尤其是他毫不注意你對這些潛規則是很在意的。 
在你發狂前,請試試以下幾點作法: 
  1. 保持開放態度。有些你在意的形式,可能只是你個人的偏好或是執著。
  2. 關注哪些才是與工作表現有真正關係的。員工穿便裝通常不會讓公司的運作產生問題。要出門去拜訪客戶是一回事,但是請注意哪些才是和工作績效真正有關係的事。
  3. 將你的要求說清楚。要假設每個人都會自覺非正式的規矩。如果你真的在意,請向不守這個潛規則的人說清楚,解釋有哪些規矩,以及為什麼要遵守。
When your employees are unaware of the submersible rules
It's easy to think that some of the unspecified forms of work in the office should be very respectful. For example, you should sit on your desk on time at 9, don't ask personal questions, don't wear casual clothes, and so on. It is rather troublesome to manage people who are not aware of these hidden rules, especially if he doesn't care about you.
Before you go crazy, please try the following.
  1. Keep an open mind. Some of the forms you care about may only be your personal preferences or perseverance.
  2. Focus on what is really related to performance. Casual clothes usually do not cause problems in the operation of the company. Going out to visit customers is one thing, but please pay attention to what is really related to job performance.
  3. Make your request clear. Do not assume that everyone will be conscious of informal rules. If you really care, please explain clearly to those who do not abide by this hidden rule, explain the rules, and why.

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