所有領導者要了解如何以有效的溝通來傳遞重要信息。無論你是以一對一,或是小組討論,或是舉行全員大會的形式,你都必須知道在傳遞重要信息時,必須掌握的三個關鍵元素:
- 安排正確的溝通形式與參與者。你必須選擇對的開會方式。如果是很敏感的內容,用一對一的溝通方式。如果公司內的高級主管都必須知道,用小組會議。要確保會議中你可以做到眼球接觸,必要時,用投影機來展示關鍵信息。
- 深思熟慮。列出你想要在會議中達到的結果項目。你要深思熟慮,然後誠懇地分享給與會者,以便贏得他們的信任。
- 回應與參與。你要帶著熱忱來回應與會者提出的意見。你可以真誠的堅守你的價值,但是讓大家知道這個會議不是只是為了你個人而召開的。
Three Key Elements in Major Meetings
All leaders need to understand how to communicate important information effectively. Whether you are in the form of one-to-one, group discussions or plenary meetings, you must know the three key elements that must be mastered in delivering important information:
- Arrange the right form of communication and participants. You have to choose the right way of meeting. If it's sensitive, use one-to-one communication. If senior executives in the company have to know, use group meetings. Make sure you have eye contact during meetings and use a projector to show key information when necessary.
- Deliberate. List the results you want to achieve at the meeting. You have to think carefully and share it with the participants sincerely in order to win their trust.
- Response and participation. You should respond with enthusiasm to the comments made by the participants. You can honestly stick to your values, but let everyone know that this meeting is not just for your own sake.
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