掌握對話中的幾個重要內容

所有的領導者要能夠做重要的資訊溝通。無論你是採用1對1的對話，或是用小組會議，或是在在演講廳對群眾演講，以下有四個重要內容你必須好好掌握： 

1. 選擇正確的參與人員。你必須設定哪些人是你的關鍵資訊必須傳遞的對象。
2. 安排好對話形式。如果你的資訊特是別敏感，用1對1的形式。如果你的資深經理人都必須知道這個資訊，用小組會議的形式。你必須確保對話進行時，你能夠和所有對話的物件進行眼神的接觸（eye contact）, 以及你最好能夠將正確的資訊作簡報投影。
3. 提供可信而完整的內容。列出你希望在回憶中得到的結果。你必須誠懇的告訴與會者你希望達到什麼目標，並提供完整的資訊。如此，你能夠贏得他們的信任。
4. 要回應。你必須盡可能的回應他人的提問。你最好帶著感情說話。你可以忠實於你自己的價值觀，但是要讓大家明白這個對話不是只是為了你自己，而是關乎著大家。

Mastering several important elements in dialogue

All leaders should be able to communicate important information. Whether you use a one-to-one dialogue, a group meeting, or a public speaking session in a lecture hall, there are four important things you must master:

1. Choose the right participants. You have to set who are your key messages that must be passed on.
2. Arrange dialogue. If your information is not sensitive, use 1 to 1 form. If your senior managers must know this information, use group meetings. You have to make sure that when the conversation is going on, you are able to make eye contact with all the objects you are talking to, and you'd better be able to project the correct information as a briefing.
3. Provide credible and complete content. List the results you want to recall. You must sincerely tell participants what you want to achieve and provide complete information. In this way, you can win their trust.
4.  We need to respond. You must respond to others' questions as much as possible. You'd better speak with emotion. You can be faithful to your own values, but make it clear that the conversation is not about you, but about you.