身為領導主管,當面臨有時間壓力要做出決策時,你難免會猶豫自己是否有足夠能力負責指揮,採取行動,以及可以領導團隊發揮創意來解決問題。你要有信心,你可以兩者兼顧。
以下三個作法能夠讓你在面對危機時,一方面發揮領導權威,另外一方面強化團隊成員的能力:
- 設定可以兼顧現實與新希望的願景。評估現況以及預估形勢將會如何演進。同時,設法針對各種可能發生的情況,找出應對的作法。
- 建立危機應對小組。指定并引進有能力的專業人員,建立起危機應對小組。訂立好每個人上陣負責或輪流負責的體制。設定好他們各別主要負責的範疇,或是必須相互支援,相互通報與向上報告的體系。
- 投入參與。作為危機小組領導者,你必須投入參與,領導建立起作業紀律,協調執行,并鼓勵大家發揮創意,并一路檢討學習。
How to lead in crisis?
As
a leader, when faced with time pressure to make decisions, you will hesitate
whether you have the ability to command, take action, and can lead the team to
create ideas to solve the problem. You have to be confident, you can do both.
The
following three practices allow you to play a leadership role on the one hand,
and strengthen your team members in the face of crisis:
- Set a vision that can balance reality with new hope. Assess the current situation and how it will evolve? At the same time, try to find out how to deal with all possible situations.
- Establish a crisis response team. Appoint and introduce competent professionals to establish a crisis response team. Set up a system in which each person is in charge or is responsible in turn. Set their individual is mainly responsible for the category, or must support each other, mutual notification and report system.
- Involvement. As
a crisis team leader, you must invest in
participation, lead the establishment of work discipline, coordinate the
implementation, and encourage people to play their creativity, and all the way
to review and learning.
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