2016年4月24日 星期日

要員工快速回應,好好和他談

當你的項目需要員工快速行動時,如果他回應緩慢,確實會令人感到挫折。
但是,請你先不要認為他們的緩慢回應是不作為或是拒絕作出改變。他們的緩慢回應也許有很好的理由。
下一次,如果他們的回應不如你的預期時,你可以過去和他談談。向他說明為什麼你的項目有時間壓力,並且告訴他你想知道他為什麼回應緩慢。請他是否可以在1~2天內給予回應。他也許會有很多經過他思慮完整的理由來解釋為什麼不能立刻回應給你,因而拖延了採取立即行動,如此,你也可以明白該如何解決他所面臨的問題。或是,當他明白你的壓力時,也會因此加緊行動。

Ask employee to respond quickly and talk to him
When your project requires employees to act quickly, if he responds slowly, it will be frustrating.
However, please do not think that their slow response is inaction or refusal to change. There may be good reasons for their slow response.
Next time, if their response is not as good as your expectations, you can talk to him in the past. Tell him why your project has time pressure and tell him you want to know why he responded slowly. Ask him if he can respond within 1~2 days. He may have many reasons for his thoughtful explanation to explain why he can't respond immediately to you, and thus procrastinating immediate action, so you can also understand how to solve the problems he faces. Or when he understands your stress, he will step up his action.

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