如果你希望授權他人、讓人參與,或激勵他人,不要只專注在提升你自己的正面行為。你也必須同時停止一些行為。
以下有三樣行為是領導者應該避免的:
- 做出有判斷意涵的肢體語言。沒有人喜歡被貶抑看輕的。不要做出一副陰沉樣,緊鎖眉頭,故作諷刺狀(有如暗示別人是傻蛋)。雖然你不是有意的,但是這些微妙信號很容易對你的人際關係產生你想象不到的巨大傷害。
- 打斷別人說話。如果老闆總是搶著說話,或是總是打斷部屬的談話,幾乎沒有人會感到有安全感的。多聽少說,並且讓人表達完他的想法。
- 看來個性不一致。如果你時而笑容可掬、陽光燦爛,時而看來生性多疑、冷酷挑剔,你的員工會經常無所適從。你要盡可能讓你說話的語調以及個性保持一致,讓你的員工知道可以如何行事。
Leaders, stop these actions now
If
you want to empower, engage, or motivate others, don't just focus on improving
your own positive behavior. You also have to stop doing something at the same
time.
There are
three behaviors that leaders should avoid:
- Make judgmental body language. No one likes to be belittled. Don't make a gloomy look, close your eyebrows and pretend to be sarcastic (as if suggesting that others are fools). Although you don't mean it, these subtle signals can easily cause unthinkable damage to your relationships.
- Interrupt others. Few people feel safe if their boss is always rushing to talk or interrupting their subordinates. Listen more, speak less and let people express their thoughts.
- It seems that personality is inconsistent. If you are sometimes smiling, sunny, and sometimes doubtful and cold-blooded, your employees will often be at a loss. You should try to keep your tone of voice and personality as consistent as possible so that your employees know how to act.
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