有些好的創意執行失敗的原因在於溝通不良。領導人認為他已經將相關資訊都傳遞了,但是總之員工就是沒有聽進去。
你必須改進溝通效率。不管員工是否真的想要聽,你必須讓他聽到你要傳遞的資訊:
試試這些技巧:
- 測試你的資訊傳遞效果。以非正式的形式問問你的團隊成員,尤其是那些你懷疑對你存在抗拒的人。然後,你可以依據他們的回應狀況,改進你下次溝通的方式。
- 給予激勵。這聽起來可笑,你居然要向員工賄賂來讓他聽你說什麼。但是,這樣做還是比讓你的計畫失敗要來得划算。你可以提供午餐或是點心,邀請他們來參加你的會議。你可以在會議中做有獎問答,提高他們對你所傳遞資訊的注意力。
- 跟進、再確認。確保員工真的聽到並明白你說了什麼,看看他們有什麼問題或是回饋。
Help Employees Listen to What You Are Saying
Some
good ideas fail because the communication is bad. The leader thinks he has
passed the relevant information, but in a word, the employees just don't
listen.
You
have to improve communication efficiency. No matter whether the employee really
wants to listen, you have to let him hear the message you want to pass:
Try
these techniques:
- Test the effectiveness of information delivered. Ask your
team members, especially those you suspected resistance to you. Then, you
can improve your communication style next time according to their
feedback.
- Incentives. It sounds ridiculous. You have to bribe
employees to allow him to listen to what you say. But it is better than
making your plans failed. You can provide lunch or snack, invite them to
attend your meeting. In the meeting you can do a quiz, improve they give
you information transmitted attention.
- Follow up and reconfirm. Make sure that employees really hear and
understand what you are saying and see if they have any questions or
feedback.
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