2019年2月9日 星期六

如何讓爭議雙方達成共識?

縮減爭議雙方的見解差異,是個管理上的挑戰,但是這是多數領導者在職業生涯中多少會遇到的。 
以下是讓爭議雙方達成共識的建議作法: 
  1. 對爭議的問題達成共識但是避免立即達成解決方案因為這通常就是雙方爭議的源頭。
  2. 找出幾個解決方案。讓雙方一起腦力激蕩討論。鼓勵雙方提出各種點子而不要做判斷或分析。
  3. 指定跨派代表組成評估小組。這可以評估出各種方案的成本與利益。
  4. 實施立即可行的結論。對評估小組代表得到的幾個雙方可接受的意見,立即實施。通常這是雙方求同存異的妥協結果。
How can the two sides reach a consensus?
Reducing differences of opinion between the two sides of the dispute is a managerial challenge, but this is how many leaders will encounter in their careers.  
Following are the suggestions for consensus between the parties to the dispute:
  1. Achieve consensus on disputed issues, but avoid reaching immediate solutions, as this is usually the source of disputes between the two sides.
  2. Find several solutions. Let both sides brainstorm the discussion. Both sides are encouraged to come up with ideas without judgment or analysis.
  3. Appoint cross-delegates to form assessment teams. This can assess the costs and benefits of various schemes.
  4. Implement immediate and feasible conclusions. Several mutually acceptable opinions received by the representatives of the assessment team shall be implemented immediately. Usually this is a compromise result of seeking common ground while reserving differences between the two sides.

沒有留言:

張貼留言