2018年8月24日 星期五

以艱難的回饋作為自我反思的機會

聽到負面的回饋是會令人難過的,但它不必是讓你靈魂破碎的。當你的經理或同事指出你需要改進的事情時,在你做出反應之前先想一想。即使收到的是令人不安的或令人驚訝的,提醒自己,這是有用的資訊。一個簡單、有效的方法是考慮將你所聽到的感情投放出來
舉個例子,在一次關鍵的績效評估之後,你可以對自己說:“我感覺自己被蒙眼了,有點害怕。”說出你的情緒可以防止它們壓倒你根據回饋而採取行動的能力。
然後問一些值得信賴的人,他們是否同意你的經理或同事所說的話。一般很難知道別人是如何看待我們的,所以獲得多個不同的觀點會幫助你理解你給他人的印象。它也會遏制你根據一個人的意見過度糾正——畢竟,別人給的回饋有時就是那麼一回事不必太在意。

Use Tough Feedback as an Opportunity for Self-Reflection
Negative feedback is tough to hear, but it doesn’t have to be soul-crushing. When your manager or a colleague points out something you need to improve on, think before you react. Even if the input is upsetting or surprising, remind yourself that it’s useful information to have. One simple, effective way to consider what you’ve heard is to put your feelings into words.
For example, after a critical performance review, you might say to yourself, “I feel blindsided and a little scared.” Naming your emotions can keep them from overwhelming your ability to act on the feedback.
Then ask a few trustworthy sources whether they agree with what your manager or colleague said. It can be hard to know how others see us, so getting multiple points of view will help you understand the impression you create. It will also prevent you from overcorrecting based on one person’s opinion — which, after all, is what feedback sometimes is. 

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