為團隊協作建立規範

你們的團隊正在努力協作嗎？也許有少數人會主宰會議，或者團隊成員不斷地回顧過去的决定。如果是這樣的話，那就創建一個關於你將如何協作的準則。

從過去的團隊經驗開始，找出使團隊更有效率和有效性的準則，然後將規範分解為特定的行為。

例如，一個規範是平等參與會議，行為是允許在房間裏走來走去，在關鍵問題上徵求每個人的意見，從說話最少的人開始。討論團隊成員中如果有人違反了規範，將如何互相負責。

以這種作法建立團隊規範，並予以堅持，將可以增進信任，節省時間，並提高效能。

Establish Norms for How Your Team Will Work Together

Is your team struggling to work well together? Perhaps a few people dominate your meetings, or team members constantly revisit past decisions. If so, create norms about how you’ll work with one another.

Start by looking at past team experiences to identify norms that have made the team more productive and effective, and then break down the norms into specific behaviors.

For example, a norm might be equal participation in meetings, and the behavior might be going around the room and soliciting input from everyone on key issues, starting with the person who’s spoken the least. Discuss how team members will hold one another accountable if someone violates the norm.

Establishing team norms in this way, and sticking to them, will increase trust, save time, and improve performance.