起草人事政策時,多注重傳達公司對員工的積極期望。
在你關於上班時間政策中,比如說,你希望員工準時上班——不要詳細說明“遲到”和“缺席”意味著什麼。如果你的公司有著裝規範,盡可能簡單地只說“要著裝得體”,或者讓部門主管們為需要的人提供更多的指導。
而且行為準則不必變得複雜——一個好的出發點是“每個人都應該為公司及其同事的最佳利益行事”。
向員工強調你希望他們追求什麼,而不是他們失敗時會發生什麼。
Create Positive Workplace Policies, Not Punitive Ones
Too
many workplace policies emphasize what employees shouldn’t do. But overly
paternal and punitive rules don’t communicate that you have confidence in your
people and trust them to behave as adults.
When
drafting personnel policies, focus on conveying the company’s positive
expectations of its employees.
In
your policy about when the workday starts, for example, state that you expect
employees to show up on time — don’t go into detail about what “tardy” and
“absent” mean. If your organization has a dress code, keep it as simple as you
can — “Dress appropriately,” perhaps — and leave managers to provide more
guidance to those who need it.
And
a code of conduct doesn’t have to get complicated — a good starting point is
“Everyone is expected to act in the best interest of the organization and their
fellow employees.”
Stress to your employees what you want them to aspire to, not what will
happen if they fail.
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