我們有時試圖用盡可能少的文字來傳達一條資訊，以此來提高效率。但是，如果同事們必須破譯郵件的意思或回信來澄清背景或下一步，那麼一封只有一行或兩行的電子郵件可能會浪費每個人的時間。不要以為別人理解你的速記。
花些時間以一種非常清晰的方式進行交流，不管你使用的是什麼媒介(或者你有多匆忙)。但是，不要走往另一個方向走得，為了避免任何模棱兩可，而以大量轟炸了你的團隊。
如果你的原始資訊是清楚的，你就不需要採取跟進的行動。一定要避免濫用多個管道反復溝通。沒有人喜歡同事發短信或打電話問你是否讀過他們的留言。
Keep Team Communications Brief, but Make Sure They’re Clear
We
sometimes try to be efficient by using as few words as possible to communicate
a message. But a one- or two-line email can waste everyone’s time if colleagues
have to decipher the meaning or write back to clarify next steps. Don’t assume
that others understand your shorthand.
Take
the time to communicate in a way that’s ultra-clear, no matter what medium
you’re using (or how much of a hurry you’re in). But don’t go too far in the
other direction, bombarding your team with messages in an effort to avoid any
ambiguity.
If you’re clear in your original message, you shouldn’t have to follow
up. And definitely avoid abusing multiple channels. No one likes a colleague
who texts or calls to ask if you’ve read their message.
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