在你職場生涯中,讓你最興奮而急切要發生的變化,可能是你即將從基層的員工被拔擢升級為經理主管了。在這個職位抬頭切換的時刻,你在想什麼,你說了什麼,以及你如何上台現身,都會對你將要領導的一群人有直接的印象與影響。所以,作為一名新任經理,你要如何表現看起來就像是名領導的正面形象呢?
建立價值導向的目標
一個真實而連貫的表現是發自于內心的。你如何定義自己的角色與價值,會被你的員工感知到。作為一名新領導,花一些時間考慮你希望扮演的角色,設定一個對你有激勵的目標,來作為你未來工作的指南針。例如,你可以說:“我的目標是成為專業的領導,以真誠、體貼的智慧去激勵其他人邁向卓越。”
雖然許多人在職業生涯中,遲早有升級的機會,但是很少人自覺必須做出行為與價值觀的調整。他們必須認知必須分配時間給其他人,必須做計劃,以及提供教練指導,這些是領導主管的工作與責任。更重要的,他們必須看待這樣“以他人為導向的工作”攸關他們自己未來的成功。
提高你的情商和情境察覺力
隨著新的工作將更多仰賴他人來完成,你必須認識其他人被激勵和被影響的模式。在進入會議室或做重要的互動對話前,問自己:
- 他是誰?聽眾是誰?
- 他們對這個主題可能會有什麼樣的觀點?
- 如何做最能夠激勵或影響他們?
- 目前的狀況如何?
- 最佳的結果與回應會是怎樣的?
這些問題提醒我們,領導方式不會是一體通的。有效的領導包含必須真誠、自然,而有清晰方向的指南針,核心價值與具有說服力。另外一方面,它同時必須具有包容力、能夠適應他人,展現出你可以與不同形態的人以各種方式溝通。
要清楚直接,保持尊重
由於你的新角色會增加你和許多不同風格的人之間的互動,有效的領導力包含熟練建立起清楚直接,并保持尊重的溝通方式。領導是動態的,要能夠以真誠而開放的態度傳遞我們的觀點,進行雙向的對話,讓其他人能夠和我們建立起共識,達成有共同目標與最佳的結果。
- 知道自己在想什麼。如果你是善於傾聽,但是拙于表達出自己想法的人,在開重要的會議或是與人互動前,趕快記下幾點你的想法主張。
- 多問、多聽、多認識。相對的,如果你天生就是很有主張,就要多一些耐心,以便可以多聽到別人說了些什麼。以多問顯示你在認真聽,并弄清楚你聽到了是否正確?然後想想你要如何進行下去?
- 分享“為什麼”。作為領導主管,與人以分享“為什麼”來讓人知道你的看法、優先選擇、期待、回饋意見,或是要求,是很關鍵的。相對的,多分享你的信息的更有力量。將它組織的有專業性。
當面臨到改變、壓力或困難時,穩定地領導
我們多數的人在順風的時候,例如生意順利或過很好的一天的時候,我們都能夠做好領導。但是,我們也要問自己:“當我有壓力、疲倦、有工作期限,或有人給我壞消息的時候,我會如何處理?”
認知當你生氣、缺乏耐心、沒有誠意的時候,會給你的團隊以及你所接觸的人帶來不好的衝擊。很簡單,在任何群體中,領導主管都會有力量不顧別人的情緒。主管如何管理自己的情緒會影響到別人的情緒。這就不是個人的事情,這也會影響到你公司的生意。
當你建立起穩定的領導,就可以讓你的團隊成員感覺安心的告訴你一些消息,包含壞消息。所以,你可以協助排除障礙,重新設定優先次序,或是將團隊拉回正軌。
當你建立了穩定的領導的時候,也要確保為自己設定正確的優先次序,在你成為新領導者,要承擔更大的角色是,你也要有策略可以照顧到自己的工作負擔。
成為新領導主管,是你職業生涯者重要的一個過程。想想你上任的時候要如何思考、如何說、以及如何展現自己,如何說你的希望與企圖。
設定好一個價值導向的領導目標,提高你的情商以及情境自覺力,對人坦率與尊重,並且建立起可以讓你穩定領導的策略。你愈是謙虛,愈能夠降低所將要面對的壓力衝擊。
How to become an effective new leader?
Perhaps the most exciting and urgent change in your career is that you are about to be upgraded from a grass-roots employee to a manager. What you think, what you say, and how you appear on the stage at the moment of this job change will have a direct impression and influence on the group of people you will lead. So, as a new manager, how do you look like a leader?
Establishing Value-Oriented Goals
A true and coherent expression comes from the heart. How you define your role and value will be perceived by your employees. As a new leader, take some time to think about the role you want to play and set a goal that motivates you as a compass for your future work. For example, you can say, "My goal is to be a professional leader, inspiring others to excel with sincere and thoughtful wisdom."
Although many people have opportunities for promotion in their careers sooner or later, few of them have to consciously adjust their behavior and values. They must recognize the need to allocate time to others, to plan, and to provide coaching guidance, which is the job and responsibility of the leader. More importantly, they must see that such "other-oriented work" is critical to their own future success.
Improve your EQ and situational awareness
As the new job will depend more on others to do it, you have to understand how others are motivated and influenced. Before entering a conference room or engaging in an important interactive dialogue, ask yourself:
- Who is he? Who is the audience?
- What are their views on this topic?
- How to motivate or influence them best?
- What is the current situation?
- What is the best result and response?
These questions remind us that leadership will not be integrated. Effective leadership includes a compass with clear direction, core values and persuasion that must be sincere and natural. On the other hand, it must also be inclusive and adaptable to others, showing that you can communicate with different forms of people in various ways.
Be clear, direct and respectful
- Know what you are thinking. If you are a good listener, but a poor voice, write down a few ideas before an important meeting or interaction.
- Ask more questions, listen more and know more. In contrast, if you are naturally assertive, be more patient so that you can hear what others are saying. Ask more questions to show that you are listening carefully and make sure you hear correctly. Then think about how you want to proceed?
- Share "Why". As a leader, it's critical to share "why" with others to let people know your views, preferences, expectations, feedback, or requirements. In contrast, sharing more of your information is more powerful. Organize it professionally.
Lead steadily when faced with change, pressure or difficulty
Most of us are able to lead well when things are going well, such as when business is going well or when we have a good day. But we also have to ask ourselves, "What do I do when I'm stressed, tired, have a deadline, or someone gives me bad news?"
Recognize that when you are angry, impatient and insincere, it will have a negative impact on your team and the people you meet. Simply, in any group, a leader has the power to ignore other people's emotions. How managers manage their own emotions can affect others'emotions. This is not a personal matter, it will also affect your company's business.
When you establish a stable leadership, you can reassure your team members to tell you some news, including bad news. So you can help remove obstacles, re-prioritize, or get the team back on track.
When a leader can shape a good environment or culture, including psychological safety and responsible attitude, let the team to achieve the best learning and performance.
To build such a stable leadership, you need to set your own priorities and then manage your work pressure strategically. In this way, you can play a bigger role and shoulder the responsibility of the new leader.
Being a new leader is an important step in your career. Think about how you think and say when you take office. And how to get on stage. Set good value-oriented goals, enhance your EQ and situational awareness, clear and direct and respectful communication, and establish stable leadership. Don't underestimate your influence on others.
Summary: If leadership is good, leadership is the noblest profession. No other profession can provide many ways to help others learn and grow, take responsibility, gain recognition of achievements, and contribute to team success.
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