我們通常看待數據是中性的,認為數據分析只是陳述事實。但是,有的時候,一份數據,以及其分析或是背後的故事,卻會得罪一個客戶或是同事、老闆。
就是有人不會接受事實,或是不願意讓事實曝光。他們會很憤怒看到有事實數字的分析報告。如果你去收集更多事實的數據來辯解,只會讓事情更惡化。你們會陷入各說各話,甚至鬧成政治問題。
所以,你要做的,不是自以為是的呈現事實,而是要先尋求解決問題的合作態度。只要你能夠表現出成為他盟友的態度,他就有機會靜下心來,認識真相,甚至與你合作挖得更深,掌握問題根源,與你一起合作解決問題。Calm down to other people's doubts about your data
We
usually view data as neutral, and think that data analysis is only a statement
of facts. However, sometimes, a data and its analysis or the story behind it
will offend a client or a colleague or boss.
Someone
is not willing to accept facts, or is unwilling to expose facts. They will be
angry to see the fact number analysis report. If you collect data from more
facts, you will only make things worse. You will get caught up in talking and
even making political problems.
So,
what you need to do is not to be self righteous in presenting facts, but rather
to seek cooperation in solving problems first. As long as you can show the
attitude of becoming an ally, he will have the opportunity to calm down, know
the truth, even work with you to dig deeper, get the root of the problem, and
work with you to solve the problem.
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