我們都期待在可以生活在一個人人都能夠達成自己的承諾的工作環境中。所以，領導管理者如何能夠促使他的團隊成員們都具備責任感（accountability）?
第一步是將你的期待說清楚。你想要什麼樣的成果？你將會如何評量他們的成功？他們應當如何做才能夠達到目標？
你要確保他們具備所需要的工作技能與資源，如果他們不能做到，你就將面對失敗。
然後，你要以可以評量的標準，每週檢查他們的進度。如果有任何不能達到進度的現象發生，要立刻檢討原因，採取改進的措施。
你可以召開週會，大家一起集思廣益來找到解決方案，並且促使做錯的員工能夠回到正軌。
每週給予回饋。這比對他們只是友善關切，更重要。
Leading team members can be held accountable for their work
We
all look forward to living in a working environment where everyone can achieve
their own commitments. So how can leadership managers make their team members
accountable?
The first step is to make your expectations clear. What kind of results do you want? How will you assess their success? What should they do to achieve their goals?
The first step is to make your expectations clear. What kind of results do you want? How will you assess their success? What should they do to achieve their goals?
You
have to make sure that they have the skills and resources they need, and if
they can't do it, you will face failure.
Then,
you have to check their progress weekly with the criteria that can be
evaluated. If there is any failure to achieve progress, it is necessary
to immediately review the causes and take measures to improve the situation.
You can hold weekly meetings where people can brainstorm together to
find solutions and get the wrong people back on track.Give feedback weekly. This is more important than just being kind to them.
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