小心做負面回饋

作為領導主管，你有時就必須提醒你的員工注意他的錯誤或是失敗。但是，如果你不夠謹慎，可能對他會產生傷害，而非幫助到他。通常人們對於受到批評的反應要比得到讚美要強烈許多。所以在你告訴他犯了什麼錯誤之前，小心注意以下情況：

1. 評估代價。雖然你可以提供有用的資訊，但是你可能正在冒著惹毛你的員工的風險。如果這個錯誤實在無關緊要，即使糾正它的價值也不高，那麼把它吞進肚子，不說出來，可能對你還比較好。
2. 表現出你的支持態度。讓你的員工感受到你會繼續支持他，並且尊重他。
3. 幫助他有正確的心態。你可以這麼說：“讓我給你一些回饋意見。”讓他在情緒上感受到你正在準備幫助他，而非預備與他爭辯。

Be careful about negative feedback

As a leader, you sometimes have to remind your employees of their mistakes or failures. However, if you are not careful enough, it may hurt him, not help him. Usually people respond more strongly to criticism than to praise. So before you tell him what he has made, be careful about the following situations:

1. Assess the cost. Although you can provide useful information, you may be risking annoying your employees. If this mistake is really insignificant, even if correcting it is not of high value, then it may be better for you to swallow it and not say it.
2. Show your support. Make your employees feel that you will continue to support him and respect him.
3. Help him to have the right mentality. You can say, "Let me give you some feedback." Let him feel emotionally that you are ready to help him, not to argue with him.