2018年4月12日 星期四

如果你的員工惹惱了別人,請委婉地指出來

如果你的員工惹惱了同事,不要讓這種行為惡化。從明確你的意圖開始,比如說,“我一直在尋找幫助你成長的方法,我有一些想法。什麼時候談話合適?“
在討論中,把重點放在事實上。員工到底在做什麼,以及他們如何阻礙他們的成功?
例如,如果你的員工經常打斷別人的話,你可能會說:“在上星期二的會議上,你中斷了三個人的談話。”然後說這個影響:“我聽不到他們要說什麼,這對我來說很重要,因為每個人都需要被聽到。”
不要暗示的之處這樣的行為是惡意的,甚至是故意的。你的員工應該覺得你是幫助他成長的盟友。一旦他們意識到了這種行為,他們就可以開始改變它了。

If Your Employee Annoys People, Gently Point Out How
If your employee is irritating fellow colleagues, don’t let the behavior go. Start by making your intentions clear — say something like, “I’m always looking for ways to help you grow, and I have some thoughts. When is a good time to talk?”
During the discussion, focus on the facts. What exactly is the employee doing, and how is it getting in the way of their success?
For instance, if your employee constantly interrupts others, you might say, “In the meeting last Tuesday, you spoke over the end of three people’s sentences.” Then talk about the impact: “I couldn’t hear what they were going to say, which matters to me because everyone needs to feel heard.”
Don’t insinuate that the behavior is malicious, or even intentional. Your employee should feel that you’re an ally in helping them grow. Once they’re aware of the behavior, they can begin to change it.

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